Ratings based on 229 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
service from Anne da best 24 hours
by A verified traveler
Posted 8 Feb 2024 on Hotels
All good, only thing is why they took photo at check in, is that a requirement these days?
by A verified traveler
Posted 12 Dec 2023
Comment from Hotel Management
22 Jan 2024 by Lisa Chen, Hotel Management
Dear Guest,Thank you for choosing Holiday Inn Shanghai Hongqiao and for taking the time to share your positive experience. We are delighted to hear that you had a good stay with us.Our team is committed to providing exceptional service and a comfortable environment for all our guests. Knowing that we were able to make your stay enjoyable is very rewarding for us.We look forward to welcoming you back in the near future for another pleasant experience at our hotel.Warm regards,Lisa ChenGeneral Manager
by A verified traveler
Posted 3 Dec 2023 on Hotels
Comment from Hotel Management
22 Jan 2024 by Lisa Chen, Hotel Management
Dear Guest,Thank you for choosing Holiday Inn Shanghai Hongqiao and for taking the time to share your positive experience. We are delighted to hear that you had a good stay with us.Our team is committed to providing exceptional service and a comfortable environment for all our guests. Knowing that we were able to make your stay enjoyable is very rewarding for us.We look forward to welcoming you back in the near future for another pleasant experience at our hotel.Warm regards,Lisa ChenGeneral Manager
by A verified traveler
Posted 30 Nov 2023 on Hotels
Comment from Hotel Management
22 Jan 2024 by Lisa Chen, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at the Holiday Inn Shanghai Hongqiao. We are concerned to hear that your experience did not meet your expectations, as reflected in your rating of 4 out of 10.We are committed to providing our guests with the highest quality of service and accommodations, and it seems we fell short in your case. We would greatly appreciate the opportunity to learn more about the specific aspects of your stay that were not satisfactory. This will help us to understand where improvements are needed and ensure that we can provide a better experience for our guests in the future.Please feel free to reach out to us with more details about your stay, and we assure you that we will take your feedback seriously. We hope to have the opportunity to better serve you and improve your perception of our hotel in the future.Sincerely,Lisa ChenGeneral Manager
by A verified traveler
Posted 17 Oct 2023
Very friendly and helpful staff.
Comment from Hotel Management
12 Nov 2023 by Lucy, Hotel Management
Dear guests, thank you for choosing to stay at Holiday Inn Dahua Hongqiao and for speaking so highly of our services and facilities. We are pleased that you find the hotel's location close to Hongqiao Airport and the facilities, cleanliness and comfort of the hotel meet your expectations
by A verified traveler
Posted 19 Sep 2023 on Hotels
Excellent hotel and staff. Very neat and clean hotel. Management is very cooperative. Specifically Nancy is very professional and cooperative.
Comment from Hotel Management
12 Nov 2023 by Lucy, Hotel Management
Dear guests, thank you for choosing to stay at Holiday Inn Dahua Hongqiao and for speaking so highly of our services and facilities. We are pleased that you find the hotel's location close to Hongqiao Airport and the facilities, cleanliness and comfort of the hotel meet your expectationsWe look forward to your coming again. If you have any additional needs or suggestions, please feel free to contact us and give us the opportunity to provide you with an excellent service experience again.
by A verified traveler
Posted 31 Aug 2023
Nice place to stay with family!
by A verified traveler
Posted 26 Aug 2023
Nice place to stay.
by A verified traveler
Value for money family experience
Posted 1 Feb 2021 on HotelsValue for money family experience. Kids enjoyed indoor swimming pool, with controlled temperature and spacious locker/shower area. Food was excellent including free breakfast and nearby convenience store. Staff are very helpful.
