Ratings based on 690 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Sep 2023 on Hotels
Comment from Hotel Management
1 Nov 2023 by Marcom, Hotel Management
尊敬的宾客，感谢您的入住及分享。如您有任何建议，欢迎联系酒店进行反馈，真诚期待不久后的再次相遇。
by A verified traveler
Posted 7 Sep 2023 on Orbitz
Comment from Hotel Management
1 Nov 2023 by Marcom, Hotel Management
尊敬的宾客，感谢您的入住及分享。如您有任何建议，欢迎联系酒店进行反馈，真诚期待不久后的再次相遇。
by A verified traveler
A beautiful hotel for a pleasant stay
Posted 2 Sep 2023 on HotelsDuring my recent stay at the hotel, I was pleased to find that it had been thoughtfully refurbished since my last visit over a decade ago. My room on the 8th floor was spacious, clear, and comfortable, offering a beautiful view. The amenities provided exceeded my expectations. However, there were a few areas for improvement that I believe the hotel should consider.
Firstly, the chair in the room was uncomfortable for extended seating, which was a concern as I had to work from the room for several hours each day during my week-long stay. Secondly, the minibar items were overpriced, which was a bit disappointing. Thirdly, I was about about to be charged an exorbitant amount to print a booklet, so I gave it up. Fourthly, while the idea of the mailbox located outside the room for package deliveries and laundry services is fantastic, finding someone to inform me of its existence and accessing it was a bit of a challenge. Lastly, I found the hotel's laundry service to be quite expensive, almost equivalent to the cost of the clothes themselves. If guests require laundry services, it would be advisable to find an external alternative.
Despite these minor issues, I immensely enjoyed my stay and appreciate the thoughtful refurbishment. I look forward to visiting again in the future.
Comment from Hotel Management
13 Sep 2023 by Marcom, Hotel Management
Dear guest, thank you for choosing Grand Millennium Shanghai Hongqiao. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would love to have you back again and we will ensure your stay are just as memorable as the previous one. Looking forward to welcoming you back.
by A verified traveler from Brooklyn
Posted 14 May 2023
Great place. Enjoyed my stay
by A verified traveler
Posted 30 Apr 2023 on Hotels
by A verified traveler
Posted 23 Apr 2023 on Hotels
by A verified traveler
Posted 17 Apr 2023
by A verified traveler
Posted 11 Apr 2023 on Hotels
by A verified traveler
Posted 27 Jul 2020
by A verified traveler
Posted 24 Dec 2019
