Ratings based on 228 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
The sidewalk was torn up replacing water pipes near both entrances and the extremely rude moped drivers think they have right-of-way on the sidewalks over pedestrians. The property interior was very nice but many of the facilities (bar, lounge bar, etc.) were closed for renovation. Rooms and service were very good to excellent.
by A verified traveler
Posted 27 Mar 2024
Everything is great!
by A verified traveler
Posted 13 Nov 2023
The hotel is very clean. Eating outside is ver convenient.
by A verified traveler
Posted 8 Nov 2023
by A verified traveler
Posted 4 Nov 2023
Staff are very nice. The bedding is very comfortable.
by A verified traveler
Posted 19 May 2023
by A verified traveler
Posted 24 May 2020 on Hotels
by A verified traveler
Posted 1 Feb 2020
Room too small. Building exterior part, quiet old.
by A verified traveler
Posted 24 Dec 2019 on Hotels
The hotel was clean and service was good. But they showed me 3 non-smoking rooms and all of them had smell of smoking. I had to open window and turn off air-conditioning as I suspect the smell came from the air-conditioning tunnel. They need to clean the carpets to remove the smell..
Comment from Hotel Management
31 Dec 2019 by Wang, Isabella, Hotel Management
Thank you for sharing your feedback on the Four Points by Sheraton Shanghai, Pudong. We’re very sorry for the annoying smoke smell during your stay. We will do our best to remove smoke smells from rooms with our housekeeping process and try our best to refresh the air in every room. We hope you’ll give us a second chance if you return to the area.
by A verified traveler
Posted 11 Nov 2019 on Hotels
