Ratings based on 518 Verified Reviews

4.2 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Ahmedabad

Posted 26 Mar 2024
Near to mall and metro station.
Comment from Hotel Management
27 Mar 2024 by Courtyard by Marriott Shanghai Pudong, Hotel Management
Dear Guest, thank you for your praise. Our hotel is committed to creating the best rest environment, the sincerest service and clean sanitary conditions for customers. I'm very glad you like it. Welcome to come again!
5 out of 5
by A verified traveler from Krailling

Posted 19 Feb 2024
Ability to get by without knowing Mandarin Nothing to do with the hotel but some guests on my floor thought it was ok to have their kids running up and down the hall late at night.
Comment from Hotel Management
22 Feb 2024 by Courtyard by Marriott Shanghai Pudong, Hotel Management
Dear guest, we apologize for the issue you have encountered while staying at our hotel. Our hotel is committed to creating the best rest environment for guests. If you meet this situation next time, please tell us so that we can handle it as soon as possible. And we hope to see you again. Best regards.
3 out of 5
by A verified traveler

Posted 31 Dec 2023
Comment from Hotel Management
31 Jan 2024 by Courtyard by Marriott Shanghai Pudong, Hotel Management
Dear guest, thank you for staying in our hotel. The comments of guests have always been the driving force for our continuous progress. We will take every problem seriously and look forward to receiving your reply to deal with and solve it for you.
5 out of 5
by A verified traveler

Posted 8 Dec 2023
Great breakfast
Comment from Hotel Management
12 Dec 2023 by Courtyard by Marriott Shanghai Pudong, Hotel Management
Dear MARLON, thank you for your compliment. Our hotel is committed to creating the best rest environment for guests, the sincerest service and delicious food. I'm glad you like it. Welcome to visit us again!
5 out of 5
by A verified traveler

Posted 12 Nov 2023 on Hotels
Comment from Hotel Management
15 Nov 2023 by Courtyard by Marriott Shanghai Pudong, Hotel Management
Dear Gareth Owain, thank you very much for choosing us. We will improve and perfect ourselves continuously. Best wishes to you and see you next time.
5 out of 5
by A verified traveler

Posted 20 Oct 2023
I love the location!
Comment from Hotel Management
26 Oct 2023 by Courtyard by Marriott Shanghai Pudong, Hotel Management
Dear Anni, thank you very much for your praise of our hotel, we will make continuous efforts to live up to your praise. Thank you again for your recognition of the hotel, look forward to coming again, wish a pleasant trip!
5 out of 5
by A verified traveler

Posted 15 Oct 2023
Dramatically great hotel. We will stay here each time we return to Shanghai.
Comment from Hotel Management
26 Oct 2023 by Courtyard by Marriott Shanghai Pudong, Hotel Management
Dear Ying, thank you very much for your praise of our hotel, we will make continuous efforts to live up to your praise. Thank you again for your recognition of the hotel, look forward to coming again!
4 out of 5
by A verified traveler

okay but not the best

Posted 11 Oct 2023 on Hotels
Stayed here 4 nights, generally was okay, bed was very comfy, breakfast was okay, cleanliness also good, but there was this unpleasant smell on our floor of old damp carpets, there was signs of water leakage on the walls. But overall good value for money.
Comment from Hotel Management
13 Oct 2023 by Courtyard by Marriott Shanghai Pudong, Hotel Management
Dear Patryk, thank you for choosing our hotel. We apologize for the issue you have encountered while staying at our hotel. Our hotel run for a long time, we try to improve rooms but still have some problem. Thank you for your understanding and we look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 9 Oct 2023
Staff was very welcoming and the hotel was very clean and comfortable. I enjoyed the breakfast options and the executive lounge was an unexpected treat.
Comment from Hotel Management
10 Oct 2023 by Courtyard by Marriott Shanghai Pudong, Hotel Management
Dear Justin, thank you very much for your praise of our hotel, we will make continuous efforts to live up to your praise. Thank you again for your recognition of the hotel, look forward to coming again!
4 out of 5
by A verified traveler

Posted 8 Oct 2023
A little dated.
Comment from Hotel Management
3 Nov 2023 by Courtyard by Marriott Shanghai Pudong, Hotel Management
Dear Guest, thank you for choosing us. Our hotel is committed to creating the best rest environment, the sincerest service and clean sanitary conditions for customers. And we also try to change our facilities better. We hope to see you again.