Ratings based on 54 Verified Reviews

4.8 out of 5
88% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Mar 2024
The hotel offers a private butler service, and my butler, Sinnie, provided exceptional assistance throughout my stay. She promptly resolved any issues, such as providing a new USB charging cable when needed. During checkout, she also presented a small gift from Bvlgari. Overall, Bvlgari Hotel provides excellent service with cozy room decor. I particularly enjoyed their bedtime tea preparation. The room service staff familiarize themselves with your habits and preferences, ensuring personalized room arrangements. I will choose this hotel again on my next visit to Shanghai.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jan 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Posted 5 Apr 2023 on Hotels
vey good service and a nice hotel
5 out of 5
by A verified traveler

Posted 13 Mar 2022
I had a wonderful experience at Bulgari Hotel Shanghai. Every stuff member, especially Vicky who is from the Customer Relationship Department is eager to help! Will come back next time!
5 out of 5
by A verified traveler

Posted 27 Dec 2020 on Hotels
Excellent
5 out of 5
by A verified traveler

Amazing stay at Bulgari Shanghai

Posted 11 May 2019 on Hotels
Lovely hotel overlooking the Bund. Probably the best view in Shanghai. The room was clean, the butler assigned to the room had superb service, and the Bulgari amenities were 5 star quality. The location is the only downside for this hotel as you would need to get a cab to go anywhere, but the concierge is nice and will call a cab for you if you call a few minutes ahead. If you have any tour of any kind, leave early to count for traffic and taxi to arrive at the hotel. Not many cab drivers knew about the location so we had to give them manual directions which would not work if you don’t speak Mandarin.
5 out of 5
by A verified traveler

Posted 10 Apr 2019
Service is good and hotel is very new. All staffs are friendly
5 out of 5
by A verified traveler from Rosario

Posted 25 Mar 2019
Excellent experience , good location, modern hotels
5 out of 5
by A verified traveler from Amman, Jordan

Posted 19 Mar 2019
We liked the location, cleanliness, and above all the staff. They were all very helpful and extremely friendly. We didn't like the internet service, breakfast, and the fact that the swimming pool was closed. Overall, a great place to stay in Shanghai.
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