Ratings based on 1,192 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
The rooms are somewhat dated and worn. The putt putt golf was a joke, and needs to be removed or totally re-done. There was no one enforcing the rules at the hot tub and because of this, it was not a pleasant experience. We had much higher expectations, especially for the price we paid and would not recommend this place to anyone.
by A verified traveler
Posted 3 Jun 2024
Loved the indoor/ outdoor water options.
by A verified traveler
Posted 2 Jun 2024
I’m so glad I cancelled my other reservations and decided to come here !!!! It was so worth it an my grandkids loved is and that was all that mattered!!!! Will be coming back real soon!!!!
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
Posted 30 May 2024
They handled any issue we had promptly and with care
Comment from Hotel Management
30 May 2024 by Michelle, Hotel Management
Thank you for sharing your experience with us. We are delighted to hear that our team promptly and diligently addressed any issues you encountered during your stay. Providing attentive and caring service is a cornerstone of our hospitality philosophy, and we are thrilled that our efforts made a positive difference in your experience.In the spirit of hospitality, we are always here to ensure that your needs are met and that you feel well taken care of throughout your time with us. Your satisfaction is our top priority, and we are grateful for the opportunity to serve you.We look forward to welcoming you back again soon for another memorable stay.
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
31 May 2024 by Michelle, Hotel Management
A perfect score - thank you! We're thrilled to have provided you with a top-notch experience during your stay. In the spirit of hospitality, your satisfaction is our top priority, and we're grateful for your glowing review.
by A verified traveler
Posted 27 May 2024
I liked everything about it
Comment from Hotel Management
28 May 2024 by Blake, Hotel Management
Terry, Wow, thank you for such a glowing review! We're thrilled to hear that you enjoyed every aspect of your stay with us. Our team works hard to create memorable experiences for our guests, and it's wonderful to know that we succeeded in exceeding your expectations. We can't wait to welcome you back for another exceptional stay!
by A verified traveler
Posted 14 May 2024
Great staff and very helpful and clean
Comment from Hotel Management
14 May 2024 by Michelle, Hotel Management
Thank you for sharing your positive experience with fellow travelers and us. I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves on providing exceptional customer service for our guests in the spirit of hospitality. We look forward to welcoming you back to our hotel in the future!
by A verified traveler
Posted 13 May 2024
Amazing resort, one downside kids water park area is not heated. Water was really cold. Everything else was excellent
Comment from Hotel Management
14 May 2024 by Michelle, Hotel Management
Thank you so much for sharing your feedback! Your comments have been passed onto our leadership team for review moving forward. Aside from these items, we are happy to hear that you enjoyed your stay.We look forward to welcoming you and your family back sometime soon.
