Ratings based on 35 Verified Reviews
4.0 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Feb 2024
The swimming pool, bar and beach were very nice and I enjoyed them very much. The apartment looks fine on the surface, however, under the counter or inside the drawers was a completely different situation. The flat was spacious and the bedroom and living room looked good and had new furniture. The kitchen and bathroom not so much and needed refurbishing. Added to this the kitchen was not functioning. The single hot plate wasn't working at all, the microwave was making sparkles when turned on, I had a working kettle and that's it. I reported the situation to the front desk and nothing was done. There was cutlery however the drawers in the kitchen were all dusty. The light in the bathroom didn't go off and there were no curtains. What bothered me the most was that the guy at the reception was calling my room to tell me how much he liked me and he also texted me and called me on my mobile. So, so unprofessional. Many guys in the country and the hotel approach girls, but they don't have access to their personal details. Also, the reception supposedly provided Dalasi, however, I was told many times that they didn't have money. The hotel is quite isolated so that was a problem. Ultimately, because of this, I asked the gatekeeper to do me the favor of exchanging my money for me and there were almost D400 missing. I couldn't believe it! Thank God it happened on my last day and I was sooo happy to go home!
by A verified traveler
Posted 23 Dec 2023
The restaurant staff was friendly and helpful
by A verified traveler
Posted 29 Nov 2023
It’s a well kept property right there on the beach.
The restaurant is well appointed and I particularly enjoy the Asian Indian cuisine.
by A verified traveler
Posted 14 Apr 2023 on Hotels
by A verified traveler
Beautiful hotel with unusable hot water
Posted 20 Mar 2023 on HotelsThis is a lovely hotel with beautiful gardens and a fabulous reviews of the ocean. Our apartment was clean, spacious and well equipped. However on arrival we found that the hot water was dark brown in colour and therefore we had no usable hot water. We reported this on Thursday evening and were told a few plumber would come and fix it on Friday morning. We were out all day on Friday and returned to find the problem had not been resolved. We contacted reception again and were told that it would be addressed early on Saturday morning. As no one attended as promised we spoke to yet another person and we’re finally moved to another apartment. It was a lovely apartment but the water was still stained. It was not as bad as the first apartment but. Still stained yellow in colour and therefore unusable. We had no usable hot water during our stay and wasted a lot of precious holiday time trying to sort this out. We gave up at this point as we were leaving on Sunday and didn’t want to waste any more time discussing the problem and getting nowhere. It is sad that such a nice hotel could not sort out this problem during our short stay with one supervisor saying the room had not been occupied recently hence the problem and another saying the room was occupied just before we arrived and there had not been a problem. Someone was lying. Shame on you seafront residences.
We will not be returning to this hotel in future and would not recommend it to others
Comment from Hotel Management
26 Apr 2023 by Hotel Manager, Hotel Management
Dear Penelope, Thank you for your feedback. I am very sorry to hear that you had issues with the water service whilst staying with us. This issue has now been resolved as we were in the middle of a migration from being connected to the national grid to our own Water reserve facility. We do hope you give us another chance and experience our updated services.Thank You.
by A verified traveler
Posted 20 Feb 2023 on Orbitz
The property has potential to be very nice but things are outdated. Every day i had to call the. Front desk to have them give us water for showers and washing hands. Water would even stop in the middle of taking a shower
Comment from Hotel Management
6 Mar 2023 by Nanou , Hotel Management
Dear Mr. Marcus, Apologies for the water problem you had whilst staying with us. This issue has been resolved and it was local to the apartment you were staying in. I'm sorry we could not meet your expectations this time and I hope we will have the chance to give you an exceptional stay next time you choose us. Thank You.
by A verified traveler
Excellent for a quiet get away
Posted 9 Feb 2023 on HotelsA wonderful peaceful place
Friendly and helpful staff
Comment from Hotel Management
9 Feb 2023 by Nanou , Hotel Management
Thank You for the 10 out of 10 review and the kind of comments. We look forward to welcoming you back again soon!
by A verified traveler
Posted 7 Jan 2023 on Hotels
Comment from Hotel Management
8 Feb 2023 by Nanou, Hotel Management
Thank You Raymond for the 10 out of 10!We look forward to welcoming you back to the Seafront Residences again.
by A verified traveler
Lovely place to relax
Posted 26 Mar 2022 on HotelsWe loved staying here. The views, staff, food, pool etc…were all amazing. We didn’t want to leave. The apartment could do with a little tlc but we didn’t spend much time there anyway, just by the pool or soaking up the beautiful beach views
by A verified traveler
Posted 14 Mar 2022
I love the restuarant staff. The pool is excellent and the beach is safe and accessible. This is my second time staying here and I would recommend it to everyone. Sylvia
Comment from Hotel Management
26 Apr 2023 by Hotel Manager, Hotel Management
Thank you so much for the rating Ms. Sylvia. It is our utmost pleasure to serve you better and It is our tradition to ensure our guests will have a lasting experience while staying with us. Hope to see you again soon.
