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Sheraton Seoul Palace Gangnam Hotel

5.0 star property
Luxury Art Deco hotel, walk to Central City Shopping Mall

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June 2024

Sheraton Seoul Palace Gangnam Hotel

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Indoor pool, outdoor pool, open 6 AM to 10 PM, sun loungers
Exterior
Minibar, in-room safe, desk, soundproofing
3 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Sheraton Seoul Palace Gangnam Hotel

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available

Explore the area

Map
160, Sapyeong-daero, Seocho-gu, Seoul, Seoul, 06578
  • Popular LocationSeoul St. Mary's Hospital4 min walk
  • Popular LocationCentral City Shopping Mall7 min walk
  • Popular LocationBanpo Hangang Park2 min drive
  • AirportSeoul (ICN-Incheon Intl.)58 min drive
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Room options

About the neighborhood

Seoul

Sheraton Seoul Palace Gangnam Hotel is located in Seocho-gu, a neighborhood in Seoul, and is in a shopping district and near a metro station. Travelers who have shopping on the agenda can visit Central City Shopping Mall and Itaewon Antique Furniture Street. Check out an event or a game at Seoul Olympic Stadium, and consider making time for Lotte World, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
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What's nearby

  • Seoul St. Mary's Hospital - 4 min walk
  • Central City Shopping Mall - 7 min walk
  • Banpo Hangang Park - 2 min drive
  • Garosu-gil - 4 min drive
  • Hyundai Department Store - 5 min drive

Getting around

  • Sinbanpo Station - 12 min walk
  • Seoul Station - 17 min drive
  • Incheon Intl. Airport (ICN) - 59 min drive

Restaurants

  • 서울지방조달청 - 9 min walk
  • 남도미락 - 1 min walk
  • 차돌가 - 4 min walk
  • A TWOSOME PLACE - 4 min walk
  • 옛날전통호떡 - 3 min walk

About this property

Sheraton Seoul Palace Gangnam Hotel

Luxury hotel revitalized in 2016 and located near Central City Shopping Mall
Located close to Seoul St. Mary's Hospital and Itaewon Antique Furniture Street, Sheraton Seoul Palace Gangnam Hotel provides an airport shuttle, a grocery/convenience store, and a coffee shop/cafe. Indulge in aromatherapy, a facial, and a body treatment at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the 24-hour health club; the property also has dry cleaning/laundry services, a bar, and a business center. In addition to a steam room and a sauna, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and tour/ticket assistance
  • Wedding services, concierge services, and multilingual staff
Room features
All 341 rooms offer comforts such as air conditioning and bathrobes, in addition to thoughtful touches like late night room service and free WiFi.
More conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with bidets and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (surcharge)
  • Valet parking on site (KRW 20,000 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: KRW 39,000 for adults and KRW 22,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • h'Garden
  • Suh Goong
  • Ta Bong

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • Ballroom
  • Built in 1982
  • Designated smoking areas
  • Renovated entire property - July 2016

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Please note that the fitness center, pool and sauna are closed on the last Monday of every month and on some public holidays.

Access methods

Staffed front desk

Pets

Pets allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 39000 for adults and KRW 22000 for children
  • Airport shuttle fee: KRW 16000 per person (one way)
  • Airport shuttle fee per child: KRW 10000 (one-way), (up to 18 years old)
  • Valet parking fee: KRW 20000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Palace Seoul
Hotel Seoul Palace
Palace Hotel Seoul
Palace Seoul
Palace Seoul Hotel
Seoul Palace
Sheraton Seoul Palace Gangnam
Sheraton Seoul Palace Gangnam
Sheraton Seoul Palace Gangnam Hotel Hotel
Sheraton Seoul Palace Gangnam Hotel Seoul
Sheraton Seoul Palace Gangnam Hotel Hotel Seoul

Frequently asked questions

Does Sheraton Seoul Palace Gangnam Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 6 AM–10 PM.

Is Sheraton Seoul Palace Gangnam Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Sheraton Seoul Palace Gangnam Hotel?

Self parking is available for a fee. Valet parking is available for KRW 20000 per day. Limited spots are available.

What time is check-in at Sheraton Seoul Palace Gangnam Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sheraton Seoul Palace Gangnam Hotel?

Check-out is at noon.

Does Sheraton Seoul Palace Gangnam Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KRW 16000 per person applies.

Where is Sheraton Seoul Palace Gangnam Hotel located?

Located in Seocho-gu, this luxury hotel is within a 10-minute walk of Seoul St. Mary's Hospital and Central City Shopping Mall. Itaewon Antique Furniture Street is 3 mi (4.9 km) away. Sinbanpo Station is 12 minutes by foot and Seocho Station is 17 minutes.

Sheraton Seoul Palace Gangnam Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 465 out of 1000 reviews" "
Rating 8 - Good. 370 out of 1000 reviews" "
Rating 6 - Okay. 101 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

JumiMama, Seoul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room but we were told upon arrival that breakfast reservation is full for the following morning. That was disappointing.
Stayed 1 night in Sep 2020

10/10 Excellent

Celadon, Pohang, Korea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We regularly stay here while in Seoul. The hotel is clean, the staff friendly and helpful and the pool and sauna are a big plus. We also like the location, near a major department store and bus station. We've never seen the hotel so crowded, but the staff seemed to manage well. Long lines for the breakfast buffet, which is usually worth the price. And pool time had to be reserved in advance. Lots of families with young children over a long holiday weekend and a big wedding or two. The free parking is a plus as well for those who drive to Seoul.
Stayed 2 nights in Aug 2020

10/10 Excellent

Celadon, Pohang, Korea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely updated. Friendly, professional staff. Convenient location near shopping and transportation. Quiet walking streets with restaurants and coffee shops nearby.
Stayed 2 nights in Jul 2020

8/10 Good

SANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and very kind employees but the property itself isn't really 5 stars.. more like 4.
Stayed 3 nights in May 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick, efficient and comfortable.
Quick, efficient check-in; most welcome especially after a long eastbound flight. Very quiet room. Good breakfast, quick and easy to check out too.
Stayed 1 night in Feb 2020

10/10 Excellent

Celedaon, Pohang, Korea

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good lap pool. Friendly, courteous staff more often found only at high end hotels. Walking distance to major shopping at bus terminal.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

2/10 Terrible

Rick, USA

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible hotel! At first my upgraded room was smelly and not clean; and then I asked for anther room - and it was all the way in the back. The gym lockers closed at 10pm, even though the fitness center is supposed to be opened 24 hrs!?! I arrived 2 min late after the end of breakfast, since I was Rick a woke up late. The Gould NOT let me in to ha d my breakfast - just 2 min after closing?? I talked to the manager Mr. Ahn and he was not helpful; and was rude & condescending. The hotel is old, and overall not very good customer service. Please stay somewhere else.
Stayed 1 night in Nov 2019