Ratings based on 984 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
15 May 2024 by Sotetsu Hotels The Splaisir Seoul Dongdaemun, Hotel Management
Dear Valued Guest,Thank you so much for your kind valuable feedback after staying at our hotel. Your praise points are highly appreciated and we are always striving on providing the best service for our guests. Thank you again and we do look forward to your next visit soon.Best regards,Sotetsu Hotels The Splaisir Seoul Dongdaemun
by A verified traveler
Posted 25 Feb 2024
All is good, Tidy & Cleaning is good
Comment from Hotel Management
25 Feb 2024 by Sotetsu Hotels The Splaisir Seoul Dongdaemun, Hotel Management
Dear Valued Guest,Thank you so much for your kind valuable feedback after staying at our hotel. Your praise points are highly appreciated and we are always striving on providing the best service for our guests. Thank you again and we do look forward to your next visit soon.Best regards,Sotetsu Hotels The Splaisir Seoul Dongdaemun
by A verified traveler
Posted 9 Feb 2024
Good
Comment from Hotel Management
10 Feb 2024 by Sotetsu Hotels The Splaisir Seoul Dongdaemun, Hotel Management
Dear Valued Guest,Thank you so much for your kind valuable feedback after staying at our hotel. Your praise points are highly appreciated and we are always striving on providing the best service for our guests. Thank you again and we do look forward to your next visit soon.
by A verified traveler
Posted 16 Jan 2024
Comment from Hotel Management
16 Jan 2024 by 喜普乐吉首尔东大门, Hotel Management
尊敬的顾客们您好感谢光顾相铁酒店・喜普乐吉首尔东大门留下您宝贵的意见。能过提供给您满意的感受是我们的第一条。您的反馈也会给全员工带来极大的鼓励。我们还会期待您的下次光临。热烈感谢各位的支持和厚爱。谢谢。相铁酒店・喜普乐吉首尔东大门
by A verified traveler
Posted 16 Jan 2024 on Wotif
Great location, convenient location, close to subway, shopping, eateries, attractions.
One suggestion is to improve the breakfast, include halal meat or more vegetable options.
We enjoyed our stay very much.
Comment from Hotel Management
18 Jan 2024 by Sotetsu Hotels The Splaisir Seoul Dongdaemun, Hotel Management
Dear valued guest,Thank you for taking the time to share your positive feedback about your recent stay with us. We're thrilled to hear that you found our hotel to be in a great and convenient location, close to subway stations, shopping areas, eateries, and attractions. It's wonderful to know that you enjoyed your overall experience with us.We appreciate your suggestion regarding the breakfast options, and we take your feedback seriously. We understand the importance of catering to diverse dietary preferences.Your input helps us strive for continuous improvement, and we thank you for bringing it to our attention. We look forward to welcoming you back to our hotel in the future and providing you with an even more delightful stay. Thank you again for choosing our hotel, and we're delighted that you enjoyed your stay.Best regards,
by A verified traveler from Seattle
Posted 8 Jan 2024
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Comment from Hotel Management
15 Jan 2024 by 相鉄ホテルズ ザ·スプラジール ソウル東大門, Hotel Management
お客様この度は相鉄ホテルズ ザ·スプラジール ソウル東大門をご利用頂きまして誠にありがとうございます。また、ご宿泊後の貴重なご意見をご記載頂き誠にありがとうございます。お客様のご満足を頂き、本当に嬉しく思います。 またのご利用をお待ちしております。 どうもありがとうございました。
by A verified traveler
Posted 2 Jan 2024 on Hotels
Comment from Hotel Management
8 Jan 2024 by Sotetsu Hotels The Splaisir Seoul Dongdaemun, Hotel Management
Dear Valued guestThank you so much for your kind valuable feedback after staying at our hotel. We will always try to provide the best service for our customers.Thank you again and I look forward to your next visit.Best regards,
by A verified traveler
Posted 2 Jan 2024
The staff and service is excellent!! nice room and comfortable bed too...
Comment from Hotel Management
8 Jan 2024 by Sotetsu Hotels The Splaisir Seoul Dongdaemun, Hotel Management
Dear valued guest,Thank you for taking the time to share your positive experience with us!We are pleased to hear that you found our staff and service excellent. It's always our goal to provide exceptional service to our guests. We're also delighted that you enjoyed the nice room and comfortable bed during your stay.Your feedback is truly appreciated, and we look forward to welcoming you back for another wonderful experience in the future. Thank you for choosing our Splaisir Seoul Dongdaemun!Best regards,
by A verified traveler from Springfield
Posted 31 Dec 2023
Comment from Hotel Management
1 Jan 2024 by 소테츠 호텔즈 더 스프라지르 서울 동대문, Hotel Management
고객님이번에 소테츠 더 스프라지르 서울 동대문을 이용해 주셔서 대단히 감사합니다.또한, 숙박 후 귀중한 점수를 주셔서 대단히 감사합니다.저희 호텔에서는 항상 고객님께 최고의 서비스를 제공할 수 있도록 최선을 다하고 있습니다.다시 한번 감사의 말씀을 드리며 다음 방문을 기다리고 있습니다.
by A verified traveler
Posted 31 Dec 2023
Comment from Hotel Management
2 Jan 2024 by Sotetsu Hotels The Splaisir Seoul Dongdaemun, Hotel Management
Dear June We very much appreciate your comments regarding your stay at Sotetsu Hotels The Splaisir Seoul Dongdaemun. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Sincerely yours,Sotetsu Hotels The Splaisir Seoul Dongdaemun
