Ratings based on 1,316 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
It was a wonderful place to stay; simple, clean, and convenient. We looking forward to staying there again. We loved staying there!
Comment from Hotel Management
21 May 2024 by GSM, Hotel Management
Dear KyungAe,Thank you for taking the time to write this review.We are glad to hear that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards.Once again, thank you for making us as one of your preferred accommodations. We look forward to welcoming you again in the near future.Yours sincerely,Joyce KimGuest Service Manager
by A verified traveler
Posted 13 May 2024
Location is the best
Comment from Hotel Management
21 May 2024 by GSM, Hotel Management
Dear Maggie,Thank you for taking the time to write this review.We hope that you had a pleasant experience during your stay with us and we will have the pleasure of welcoming you again in the near future.Yours sincerely,Joyce KimGuest Service Manager
by A verified traveler from Chandler
Posted 13 May 2024
This hotel was fantastic for our family trip to Seoul! The location is perfect - peaceful and residential, yet just steps from Gyeongbokgung Palace and a short walk to the shops of Insadong. The staff were incredibly attentive and helpful. The room, while a bit dated, was clean, spacious, and perfect for our needs. The breakfast buffet was a bonus.
Comment from Hotel Management
21 May 2024 by GSM, Hotel Management
Dear Lui,Thank you for taking the time to write this review.We are glad to hear that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents inspire us to continually improve our service delivery.Once again, thank you for your valued patronage. We look forward to welcoming you again in the near future.Yours sincerely,Joyce KimGuest Service Manager
by A verified traveler
Posted 5 May 2024
Great property at the heart of seoul. Highly recommended
Comment from Hotel Management
10 May 2024 by GSM, Hotel Management
Dear Andeas,Thank you for taking the time to write this review.We are glad to hear that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. We look forward to welcoming you again in the near future.Yours sincerely,Joyce KimGuest Service Manager
by A verified traveler
Posted 21 Apr 2024
Spacious rooms in great location steps to charming Insadong, the palace, and bukchon hanok village. Very large comfortable rooms, bathroom, and laundry facilities. Front desk staff was very friendly, and helpful.
Comment from Hotel Management
25 Apr 2024 by GSM, Hotel Management
Dear Audrey,Thank you for taking the time to write this review.We are glad to hear that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. It is always encouraging for us to learn that our residents are satisfied with our service.Once again, thank you for your valued patronage, We look forward to welcoming you again in the near future.Yours sincerely,Joyce KimGuest Service Manager
by A verified traveler
Posted 12 Apr 2024
We picked the Somerset because we had 4 days before joining a cruise. Within a short distance of the Hotel there is history - Palaces, Religious buildings, Restaurants (both local and international cuisine) and a great shopping choice. The Hotel has well appointed rooms. But the stars were the staff who were attentive and helpfull particularly the staff on reception who made our visit special with their help with giving us directions, places to eat Korean food. So thanks for making our visit special.
Comment from Hotel Management
19 Apr 2024 by GSM, Hotel Management
Dear Richard,Thank you for taking the time to write this review.We are glad to learn that you enjoyed your stay with us. At the same time, we are happy to hear the compliments of our staff members at Somerset Palace Seoul. Your kind words inspire us to do better to ensure that our residents have a warm and pleasant experience.Once again, thank you for your valued patronage. We look forward to welcoming you again in the near future. Yours sincerely,Joyce KimGuest Service Manager
by A verified traveler from New York
Posted 19 Mar 2024
The reliable employees and large rooms & space are the major quality of our stay.
Comment from Hotel Management
26 Mar 2024 by GSM, Hotel Management
Dear Christopher Lumba,Thank you for taking the time to write this review.We are glad to hear that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards.Once again, thank you for your valued patronage. We look forward to welcoming you again in the near future.Yours sincerely,Joyce KimGuest Service Manager
by A verified traveler
Posted 4 Mar 2024
Walkable to many tourists spots.
Comment from Hotel Management
11 Mar 2024 by GSM, Hotel Management
Dear SENA,Thank you for taking the time to write this review.We hope that you had a pleasant experience during your recent stay with us. We will continue in our improvement efforts to provide excellent service and products.Once again, thank you for your valued patronage. We look forward to welcoming you again in the near future.Yours sincerely,Joyce KimGuest Service Manager
by A verified traveler from ROCKVILLE
Posted 12 Feb 2024
Excellent
Comment from Hotel Management
16 Feb 2024 by GSM, Hotel Management
Dear DONGSUNG,Thank you for taking the time to write this review.We are glad to hear that you enjoyed your stay with us. We hope that we will have a pleasure of welcoming you gain in the near future.Yours sincerely,Joyce KimGuest Service Manager
by A verified traveler
Posted 2 Feb 2024 on Hotels
