Ratings based on 848 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Chula Vista

Posted 20 Nov 2023
Hotel staff extremely helpful on customer's needs
Comment from Hotel Management
22 Nov 2023 by SR HOTEL, Hotel Management
Dear Guest, Thank you for taking the time to review your stay with us. We are pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
5 out of 5
by A verified traveler

Posted 15 Nov 2023 on Hotels
For the price, very clean/modern feel! Would definitely stay again. No major complaints - one thing is it was pretty confusing which buttons turned on which lights.
Comment from Hotel Management
22 Nov 2023 by SR HOTEL, Hotel Management
Dear Guest, Thank you for taking the time to share your experiences.We are glad to hear that you liked the hotel and our service suit you. We shall look forward to welcoming you back again soon!
3 out of 5
by A verified traveler

Okay

Posted 3 Oct 2023 on Hotels
Okay hotel, pleasant staff. My big complaint was the room safe, had 1 code, "1234", printed on the safe, could not be changed. Seems like an inventation, why bother having a safe?
Comment from Hotel Management
5 Oct 2023 by SR HOTEL, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback with us.We would like to apologize your experience in our hotel.Kindly be informed that our staff could help you to change the password if there is a problem.We hope to have the opportunity to serve you better in the future.
4 out of 5
by A verified traveler

Posted 27 Sep 2023 on Hotels
Comment from Hotel Management
5 Oct 2023 by SR HOTEL, Hotel Management
Dear Guest, Thank you for taking the time to review your stay with us. We look forward to welcoming you back in the near future.
5 out of 5
by A verified traveler

Posted 27 May 2023
Beautiful, spacious room. Extremely helpful staff. Magnificent view from the roof top pool.
Comment from Hotel Management
29 May 2023 by SR HOTEL Magok, Hotel Management
Dear Guest,Thank you for sharing this positive review.We are glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.
4 out of 5
by A verified traveler

Posted 7 May 2023
Comment from Hotel Management
29 May 2023 by SR HOTEL 마곡, Hotel Management
안녕하세요 고객님, SR 호텔 마곡점입니다. 소중한 시간을 내시어 투숙 경험을 공유해셔서 감사합니다.앞으로도 더욱 편리한 환경과 서비스로 모실 수 있도록 더욱 노력하겠습니다. 감사합니다.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2022 on Hotels
5 out of 5
by A verified traveler

Posted 21 Oct 2022
.
2 out of 5
by A verified traveler

Posted 10 Aug 2022
This is same level as Inn .
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Aug 2022