Ratings based on 438 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Mar 2024 on Orbitz
Best location but terrible room condition
by A verified traveler
Posted 13 Dec 2023
I really liked how conveniently close it was to Myeongdong Shopping Street and the Station. Check in and check out was fast and easy, staff we’re really nice and helpful too. However, facility was a bit run down for my liking, even for the price. There were times that we had to wait for hot water to shower, and walls were thin enough to hear next door. Ideal for backpackers, or single travelers. Overall, we we’re still comfortable, could’ve just been better.
Comment from Hotel Management
29 Dec 2023 by MOM HOUSE, Hotel Management
We are sorry for the inconvenience brought to you. We will try to improve the facilities. Thank you for your valuable comment.Hope you have a comfortable stay here.
by A verified traveler
Posted 10 Aug 2023
by A verified traveler
Posted 9 Aug 2023
I liked the air condiitioning but unless you ask for new towels, tooket paper, a change of sheets, trash taken out, they dont provide it forvyou. Even when asking, they are not always receptive or available. As a guest staying for a week, i would thinknthey would refresh thing for you from day to day.
by A verified traveler
Nice location!
Posted 11 Jul 2023 on HotelsConvenient for train, bus and airport travel. Nice cafes! Very near Namsan Tower! You can hike! You can easily enjoy the food in Myeongdong streets.
by A verified traveler
Posted 7 Jul 2023
by A verified traveler
Worst room but good customer service
Posted 28 Jun 2023 on HotelsWe made a reservation for 2 weeks to stay for our family vacay but when we checked in, the room was so disappointing.
Full of dust on A/C and molds on the wall, stinky room with bathroom door that won't even close.
We called the management for a full refund and he was very responsive and tried to fulfill our needs.
Worst room condition but good customer service.
by A verified traveler
Posted 4 Jun 2023
There was no human interaction at all. I arrived in the morning and had to call using the number at the front desk and the guy who answered told me to leave my luggage at the lobby and be back by 3 pm. I could not even ask for early check-in. Throughout my 6-day stay, there was no human interaction at all. Even when I checked out, I left the door access card on the front desk.
by A verified traveler
Posted 15 Apr 2023 on Hotels
by A verified traveler
Posted 14 Apr 2023
