Ratings based on 934 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
I am totally satisficed their service.
by A verified traveler
Posted 19 May 2024
The property was overall fantastic! Definitely coming back
by A verified traveler
Posted 16 May 2024
by A verified traveler
Posted 15 May 2024
I am totally satisfied.
by A verified traveler
Posted 12 May 2024
Lot of restaurant
by A verified traveler
Posted 11 May 2024
Staffs were very professional and helpful.
by A verified traveler
Posted 8 May 2024
by A verified traveler
Posted 5 May 2024
Good
by A verified traveler
Posted 1 May 2024
I loved everything about my stay, I even wrote a letter to give to one of the staff members (cleaning team). Everyone of the staff members that I encountered were very kind to me. The only feedback I would give is the room design. I love putting my phone on the nightdesk but its so crowded, there is a phone over there and a very sensitive alarm/clock. In the dark I want to grab my phone but I push some buttons by accident, set an alarm by accident or push one of those buttons to request for service. Or by accident knock over the phone horn. It's probably because I dont have any usage for it but it takes up the whole nightdesk. And I didnt like the lamp on the big desk, the lamp is sooo huge it takes up a lot of space and in my opinion it doesnt look very pretty so I hid it behind the curtains all the time. Anyway my stay was a great 9/10 so just take this with a very light note. It's also my 2nd time now, will for sure come back one day. Ah 1 more thing, I stayed for 3 weeks, but the automated stairs from 1st floor to the 2nd floor were still broken after I left, seems to take a long time. Not that I really care but it might make other people's travel just a bit easier.
by A verified traveler
Posted 30 Apr 2024