Ratings based on 302 Verified Reviews

4.2 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 17 Jul 2022 on Orbitz
At the last minute my flight was cancelled. Hotel GMS refused to refund ANY of my money. Yes, there was a cancellation policy, but there should be some leniency for circumstances beyond an individual’s control. I would understand if they needed to keep some of it, but they kept over $1,000. That is unethical.
5 out of 5
by A verified traveler

Posted 15 Dec 2021 on Hotels
3
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Oct 2021 on Hotels
3 out of 5
by A verified traveler

Posted 10 Sep 2021
Nice and clean ..temperature control is hard to understanding
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jun 2021 on Hotels
5 out of 5
by A verified traveler

Posted 1 Jan 2020 on Hotels
Hotel is great, very clean and modern. In a great district for food and shopping. The bed is the equivalent of sleeping on a stone floor
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Dec 2019 on Hotels
4 out of 5
by A verified traveler from Guam

Posted 1 Dec 2019
PROS: the hotel is clean and comfortable and the room was a good size. It's close to the Yeongdeungpo train station, just a quick 5 minute walk. There's a variety of places to eat nearby from Korean, to American, to sushi and pho. There's plenty of shopping nearby a well with the Lotte and Shinsegae department stores and the Time Square Mall all less than a 10 minute walk away. The IFC mall is also a short taxi or train ride away. CON: check-in doesn't start until 5pm but the staff let us store our luggage while we wandered around so this wasn't a big deal for our stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Nov 2019 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Oct 2019