Ratings based on 168 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
Amazing stay we loved it. Everything was perfect for us. We will definitely come back when we are back in Seoul.
Comment from Hotel Management
16 May 2024 by AMIDHOTEL SEOUL, Hotel Management
Warmest Greetings from Amid Hotel in Insadong.First of all, Thank you so much for taking your time to share this valuable comments which will indeed help us to improve guest experience and our service quality. We are sincerely grateful for this wonderful and amazing comments you have left for us. We will make sure that our staffs are aware of your kind and thoughtful comments.Once again, we are also thrilled to be one of your favorite hotels in Seoul and thank you for your recognition of our excellent facilities and service.We look forward to providing you with the best experience whenever your travel brings you back to Seoul.Best regards
by A verified traveler
Posted 28 Apr 2024
We stayed in 5 different hotels during our visit to South Korea. Of the 2 in Seoul, Amid was easier to identify and get to. It was very safe as the Jongno police station was across the street. We walked to Insadong shopping within minutes, and Ikseondong food in about 10 minutes. Plenty of everything you need within a few minutes of walking distance. The breakfast buffet was delicious every day with offerings from Western and Korean cultures, and espresso machine coffee or lattes, tea, milk or juice for beverages - worth the price to start your day well. We stayed 2 different times during our stay as part of a group tour starting and ending at Amid. The rooms are the smallest we stayed in with no drawers or place to put luggage. We had two twin beds and two pieces of luggage each, and we just had to put them on the floor and try to walk around them. There is a tiny closet that opens facing the desk that we could hang a jacket in or something for the next day, but it could not fit luggage, and we could hardly get to it with our luggage open in the floor. The hotel felt clean, but the showers (almost everywhere we stayed, so not only Amid) could use a little bleach spray to kill mildew in the caulking and grout. I’m not sure if they just don’t use cleaners like that. Overall, the pros outweighed the cons so we stayed an extra night after our tour group before heading to Busan. Would I stay again? Can’t say for sure. This was a mother daughter trip and we just rolled with it.
Comment from Hotel Management
30 Apr 2024 by AMID HOTEL SEOUL, Hotel Management
Warmest Greetings from Amid Hotel in Insadong.First of all, thank you so much for taking your precious time and comments which will indeed help us to improve guest experience and our service quality. We appreciate your comment that you have enjoyed your stay with our service.All of our staff feel happy to hear that all of your memories are so nice. Furthermore, we will definitely deliver this valuable comment to every related department and make sure all are aware of these suggested improvements. Again, we offer our sincere apology for this all inconvenience you had to go through.We hope we could welcome you and serve with improved, pleasant service quality in the future.Yours faithfully,
by A verified traveler from Mount Laurel
Posted 27 Apr 2024
Room didn't have soundless system. I heard someone coughing next room. The room was kind what I expected.
Comment from Hotel Management
30 Apr 2024 by AMID HOTEL SEOUL, Hotel Management
Warmest Greetings from Amid Hotel in Insadong.First of all, thank you so much for taking your precious time and comments which will indeed help us to improve guest experience and our service quality. We appreciate your comment that you have enjoyed your stay with our service.All of our staff feel happy to hear that all of your memories are so nice. Furthermore, we will definitely deliver this valuable comment to every related department and make sure all are aware of these suggested improvements. Again, we offer our sincere apology for this all inconvenience you had to go through.We hope we could welcome you and serve with improved, pleasant service quality in the future.Yours faithfully,
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
16 May 2024 by AMIDHOTEL SEOUL, Hotel Management
Warmest Greetings from Amid Hotel in Insadong.First of all,I sincerely apologize. Please provide details about the issue so that we can take measures to prevent such problems in the future. I apologize once again for any disappointment experienced at our hotel.
by A verified traveler
Posted 23 Apr 2024
The rooms are a little small, but it has what you need, and are very nice and clean. The morning breakfast buffet is wonderful.
Comment from Hotel Management
24 Apr 2024 by AMIDHOTEL SEOUL, Hotel Management
Warmest Greetings from Amid Hotel in Insadong.First of all, Thank you so much for taking your time to share this valuable comments which will indeed help us to improve guest experience and our service quality. We are sincerely grateful for this wonderful and amazing comments you have left for us. We will make sure that our staffs are aware of your kind and thoughtful comments.Once again, we are also thrilled to be one of your favorite hotels in Seoul and thank you for your recognition of our excellent facilities and service.We look forward to providing you with the best experience whenever your travel brings you back to Seoul.Best regards
by A verified traveler from Windcrest
Posted 23 Apr 2024
Convenient location in Insadong. Room is small, but well appointed and comfortable. The front desk was multilingual and very helpful. Many shops and restaurants nearby, a small supermarket is next door, the Chongno police station across the street. Felt safe, and close to Myeong dong shopping, Namsan tower, Kyongbokgung palace.
Comment from Hotel Management
23 Apr 2024 by AMIDHOTEL SEOUL, Hotel Management
Warmest Greetings from Amid Hotel in Insadong.First of all, Thank you so much for taking your time to share this valuable comments which will indeed help us to improve guest experience and our service quality. We are sincerely grateful for this wonderful and amazing comments you have left for us. We will make sure that our staffs are aware of your kind and thoughtful comments.Once again, we are also thrilled to be one of your favorite hotels in Seoul and thank you for your recognition of our excellent facilities and service.We look forward to providing you with the best experience whenever your travel brings you back to Seoul.Best regards
by A verified traveler
Posted 22 Apr 2024
This hotel has luxury level services and amenities at a fraction of the cost of other branded luxury hotels. Wonderful stay and experience.
Comment from Hotel Management
23 Apr 2024 by AMIDHOTEL SEOUL, Hotel Management
Warmest Greetings from Amid Hotel in Insadong.First of all, Thank you so much for taking your time to share this valuable comments which will indeed help us to improve guest experience and our service quality. We are sincerely grateful for this wonderful and amazing comments you have left for us. We will make sure that our staffs are aware of your kind and thoughtful comments.Once again, we are also thrilled to be one of your favorite hotels in Seoul and thank you for your recognition of our excellent facilities and service.We look forward to providing you with the best experience whenever your travel brings you back to Seoul.Best regards
by A verified traveler
Posted 20 Apr 2024
Very nice place to stay.
Comment from Hotel Management
21 Apr 2024 by AMIDHOTEL SEOUL, Hotel Management
Warmest Greetings from Amid Hotel in Insadong.First of all, Thank you so much for taking your time to share this valuable comments which will indeed help us to improve guest experience and our service quality. We are sincerely grateful for this wonderful and amazing comments you have left for us. We will make sure that our staffs are aware of your kind and thoughtful comments.Once again, we are also thrilled to be one of your favorite hotels in Seoul and thank you for your recognition of our excellent facilities and service.We look forward to providing you with the best experience whenever your travel brings you back to Seoul.Best regards
by A verified traveler
Posted 13 Apr 2024
Stench in room, AC did not work properly. Wanted to call front desk at night but no number was provided. Lobby looked deceivingly nice but rooms were very old. Disappointing for the price we paid
Comment from Hotel Management
17 Apr 2024 by AMIDHOTEL SEOUL, Hotel Management
Warmest Greetings from Amid Hotel in Insadong.First of all, thank you so much for taking your precious time and comments which will indeed help us to improve guest experience and our service quality. We appreciate your comment that you have enjoyed your stay with our service.For the cleaning problem, we are sorry about that and we will do our best to solve the noise issue.Furthermore, we will definitely deliver this valuable comment to every related department and make sure all are aware of these suggested improvements. Again, we offer our sincere apology for this all inconvenience you had to go through.We hope we could welcome you and serve with improved, pleasant service quality in the future.Yours faithfully,
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
2 May 2024 by AMIDHOTEL SEOUL, Hotel Management
Warmest Greetings from Amid Hotel in Insadong.First of all, Thank you so much for taking your time to share this valuable comments which will indeed help us to improve guest experience and our service quality. We are sincerely grateful for this wonderful and amazing comments you have left for us. We will make sure that our staffs are aware of your kind and thoughtful comments.Once again, we are also thrilled to be one of your favorite hotels in Seoul and thank you for your recognition of our excellent facilities and service.We look forward to providing you with the best experience whenever your travel brings you back to Seoul.Best regards
