Ratings based on 915 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Mar 2024
Had an amazing stay and will come back again! Superb room. Clean, spacious and thoughtful design
Comment from Hotel Management
1 Apr 2024 by Jeju Shinhwa World Hotels & Resorts, Hotel Management
Dear Zhi Lin, Thank you so much for staying with us at Jeju Shinhwa World Marriott Resort and for taking the time to share your valuable feedback with us. We will have your positive score with relevant departments, and receiving such positive feedback from our guests motivates us to further improve our commitment to delivering exceptional service. Once again thank you for your feedback and we hope for the opportunity to have you back with us again should your travels bring you back to the beautiful island of Jeju. Sincerely yours,
by A verified traveler
Posted 9 Mar 2024
We had a great stay and staff were friendly and helpful!
Comment from Hotel Management
11 Mar 2024 by Jeju Shinhwa World Hotels & Resorts, Hotel Management
Dear Marhayah, Thank you so much for staying with us at Jeju Shinhwa World Marriott Resort and for taking the time to share your valuable feedback with us. We will have your positive score with relevant departments, and receiving such positive feedback from our guests motivates us to further improve our commitment to delivering exceptional service. Once again thank you for your feedback and we hope for the opportunity to have you back with us again should your travels bring you back to the beautiful island of Jeju. Sincerely yours,
by A verified traveler
Posted 30 Oct 2023 on Hotels
Amazing room and space. Clean and good resort style. The free minibar despite attractive as part of oackage, it really is just 2 beers, 1 pepsi, and one pack of chocolate cookies.
by A verified traveler from Bellevue
Posted 14 Oct 2023
This resort is great for family which has a water park and theme parks, perfectly for the kids. The swimming pool is well maintained and clean. my only disappointment is the missing of club lounge for the elite Bonvoy members.
by A verified traveler
Posted 20 Sep 2023
This resort was absolutely beautiful, well maintained. Starting from when we started walking in to the hotel someone took our luggage right away to help us. The front desk staff was so friendly, courteous and helpful. The room was bigger than we thought, very clean and it had a great view. If you don’t want to leave your resort this is the place to go, because it has many choices for you to eat, not just the restaurant food if you are on a budget. It has stores (but high end) which it made it feel like you were in a mall so it was pretty neat. It also has water park that they give you a one time free pass but we were not able to use. I would definitely stay there again if I have the chance to go back to Jejù island. Five stars!
by A verified traveler
Posted 10 Sep 2023
Very nice resort and ammenities offered.
The shower leaked into the toilet area, so needed to put down a towel to soak up the run-off of dirty shower water.
by A verified traveler
Posted 5 Aug 2023
by A verified traveler
Posted 1 Aug 2023
Good service
by A verified traveler
Posted 13 Jun 2023
I love the the stuff, very helpful. Shopping is great. Kids can be loud, however, they only showed up the last day of our stay. Could try to book people with no kids in a separate floor if possible. We used whole day taxis service with hotel, they are excellent. I also love the theme park.
by A verified traveler
Posted 4 Apr 2023 on Orbitz
직원분들이 매우 친절하고 호텔의 모든 시설이 깨끗하고 지내기 매우 편안했습니다.
