Ratings based on 966 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
14 May 2024 by Jeju Shinhwa World Hotels & Resorts, Hotel Management
Dear Vishail, Thank you so much for staying with us at the Jeju Shinhwa World Landing Resort and for taking the time to share your valuable feedback with us.First of all, we sincerely apologize for the experience you had during your recent stay did not meet your expectations. Your score has been shared with relevant departments in order to provide you with better service in the future. Once again thank you for your feedback and we hope for the opportunity to have you back with us again should your travels bring you back to the beautiful island of Jeju. Sincerely yours,
by A verified traveler
Posted 19 Jan 2024
Comment from Hotel Management
22 Jan 2024 by Jeju Shinhwa World Hotels & Resorts, Hotel Management
Dear Cal Jordan, Thank you so much for staying with us at Jeju Shinhwa World Landing Resort and for taking the time to share your valuable feedback with us. We will have your positive score with relevant departments, and receiving such positive feedback from our guests motivates us to further improve our commitment to delivering exceptional service. Once again thank you for your feedback and we hope for the opportunity to have you back with us again should your travels bring you back to the beautiful island of Jeju. Sincerely yours,
by A verified traveler
Excellent location,
Posted 16 Sep 2023 on HotelsThe resort is beautifully located among 3 other hotels. It’s very convenient, and have many facilities.
Overall it was a great stay but few things can be better
- overall the rooms are not very well maintained - when we arrived drawers were not cleaned, same goes for under the bed etc
- 1 day housekeeping did not clean the room properly, just put things back into the place, without mopping the floor etc
- restaurant at Landing does not so all carte dinner and only does buffet at 139k KRW per person which is a bit expensive as one doesn’t feel eat a lot during dinner
by A verified traveler
Good location hotel, average service
Posted 11 Sep 2023 on HotelsGood location, close to theme park and food junctions. However, hotel service need to be upgraded, the staff still knock the door in middle of night despite ‘do not disturb’ sign is on.
Pool entrance is also cost extra, 35k won per adult!
by A verified traveler from Coventry
Posted 3 Aug 2023
by A verified traveler from Irvine
Posted 19 Jul 2023
Small workout gym, swimming pool, spa, all the facilities are an extra charge of $30 each time you use it. (Not per day)
The breakfast buffet is $40. The water park ticket is $50.
They provides theme park 3 rides coupons though. When I asked for one more bottle of water, it was an extra $2. I strongly recommend not staying at Landing but at Marriott.
by A verified traveler from APO AP
Posted 4 Jun 2023
The property was good. Very family oriented with to much to do with kids. A lot af restaurants around the area. The staff is very friendly. Accessible to the water park and Theme park. The thing that I don't like is you have to pay extra for use the hotel pool.
by A verified traveler
Posted 17 May 2023
Pros
The staff at the property are exemplary - Polite, quickthinking, fast on their feet exactly the personnel you would expect at such a resort
Cons
The walls are paper thin- if there's someone yawning loudly in the hallway outside you will hear it from your bed. If there are people talking loudly outside you will hear it as if they're next to you
by A verified traveler from El Dorado Hills
Posted 17 May 2023
quite.
but every facility is not free for example, indoor gym. swimming pool.
by A verified traveler
Posted 25 Apr 2023 on Hotels
