Ratings based on 994 Verified Reviews

4.3 out of 5
100% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Sep 2023 on Hotels
5 out of 5
by A verified traveler

Posted 13 Jun 2023
Minister Park was exceptionally helpful and friendly in recommending a hike for us, assisting in booking wedding photos and even calling a taxi for us. As a foreigner, you will be well taken care of. Thank you for the great stay!
5 out of 5
by A verified traveler

Posted 22 Jul 2022 on Hotels
Comment from Hotel Management
18 Aug 2022 by hiddencliff, Hotel Management
안녕하십니까 고객님 저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다. 히든 클리프 호텔 드림
5 out of 5
by A verified traveler

Posted 2 Jul 2022 on Hotels
Comment from Hotel Management
4 Jul 2022 by hiddencliff, Hotel Management
안녕하십니까 고객님 저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다. 히든 클리프 호텔 드림
5 out of 5
by A verified traveler

Posted 18 May 2022 on Hotels
Comment from Hotel Management
9 Jun 2022 by hiddencliff, Hotel Management
안녕하십니까 고객님 저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다. 히든 클리프 호텔 드림
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Apr 2022
5 out of 5
by A verified traveler

Posted 27 Mar 2022 on Hotels
Comment from Hotel Management
27 Apr 2022 by hiddencliff, Hotel Management
안녕하십니까 고객님 저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다. 히든 클리프 호텔 드림
5 out of 5
by A verified traveler

Posted 25 Dec 2021 on Hotels
Comment from Hotel Management
27 Dec 2021 by hiddencliff, Hotel Management
안녕하십니까 고객님 저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다. 히든 클리프 호텔 드림
3 out of 5
by A verified traveler

Wouldn’t stay again.

Posted 29 Jun 2021 on Hotels
This hotel is over priced and over rated. For a Korean tourist, it might meet the criteria given that the pool has the potential for great instagram photos, which is the main reason to visit. The service at the pool is terrible. You have to get a staff member who then calls for another staff member to come and provide service at the pool “bar”, which doesn’t serve alcohol. That would be ok if the hotel didn’t blame COVID for the reason that they can’t serve alcohol. However, they can serve all other drinks. Then they ask everyone to exit the pool for 10 minutes each hour. Check in wasn’t efficient. The balconies are very small and a strange triangle shape with no furniture. The dinner room service was bland, but breakfast was good quality. The bed is comfortable and the bath was great! The lunch facility was advertised as “all-day dining” but it opened at noon. When it did open, the staff were rolling and cleaning silverware so it was very noisy and unpleasant. Overall, this wasn’t a 5 star hotel at all.
Comment from Hotel Management
30 Jun 2021 by H.CLIFF, Hotel Management
Sorry for the dissatisfaction. We will do our best to solve the problem you mentioned. Thanks for the feedback.
5 out of 5
by A verified traveler

Posted 10 Jun 2021 on Hotels
Comment from Hotel Management
11 Jun 2021 by H.CLIFF, Hotel Management
안녕하십니까 고객님 저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다. 히든 클리프 호텔 드림