Ratings based on 935 Verified Reviews

4.6 out of 5
62% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Feb 2024
Will stay here everytime I go Sendai. Best location. Excellent room n service
5 out of 5
by A verified traveler

Posted 18 Feb 2024
Excellent hotel with very good staff and service. Very convenient location. Great view
5 out of 5
by A verified traveler

Posted 25 Nov 2023
Great!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Posted 12 Oct 2023
Very Nice Hotel
1 out of 5
by A verified traveler

Posted 11 Sep 2023
the hotel itself is fine. its a westin.... however, the check in took so long. they appear understaffed. check in is the first part of a persons experience and when it starts off with a long line and waiting over 20 minutes, its a bad start.
5 out of 5
by A verified traveler

Posted 13 Aug 2023
A very pleasant stay at the Westin~ The hotel is located at the 26-34/F of a commercial tower, which offers wonderful city view no matter from the lobby or our room! The room is luxurious and spacious - which is quite rare for Japanese hotels. It takes a 10-min walk from Sendai Station and a 15-min walk from the central shopping area Aobadori. But again the pleasant accommodation worths the walk!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Aug 2023
5 out of 5
by A verified traveler

Posted 4 Aug 2023
Great views from the rooms. Spacious. Excellent staff Stayed for 4 days and enjoyed all!