Ratings based on 963 Verified Reviews

4.3 out of 5
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Mar 2024
Location to train station was perfect. Everything within walking distance.
Comment from Hotel Management
28 Mar 2024 by Hotelmonterey SENDAI, Hotel Management
Thank you very much for staying at Hotel Monterey Sendai.Thank you again for taking your valuable time to post.All of our staff are looking forward to welcoming you back again.
5 out of 5
by A verified traveler

Posted 15 Mar 2024
The front desk service staff was kind and attentive. Because we were moving to Japan, we mailed seven pieces of luggage before our arrival. Once we arrived at the hotel, they had already been delivered to our room. The services were top-notch, from the front desk assistance and housing-keeping service to the onsen (hot spring) experience. The hotel is also located in a convenient area where public transportation, restaurants, and shopping malls are accessible.
Comment from Hotel Management
21 Mar 2024 by Front Staff, Hotel Management
Mrs.Daphne BishopThank you for your reservation in Hotel Monterey Sendai.We are glad to see that you spend a good time in our hotel. Our hotel is located near Sendai Station so it's the most convinient in area in Sendai since you can take bus or train and you also have many shops as you saw. We are looking forward to see you again if you make a stop in Sendai in the future.Hotel Monterey Sendai
3 out of 5
by A verified traveler from Hong Kong

Posted 5 Feb 2024
地點方便,但設施唔太足夠
4 out of 5
by A verified traveler

Posted 22 Jan 2024
This is an excellent location. It is a very short walk from the large train station, and there are many shops and restaurants nearby. The room was clean and reasonably sized. The staff was very friendly and able to help even though I do not speak any Japanese.
Comment from Hotel Management
6 Feb 2024 by Hotel Monterey Sendai, Hotel Management
Thank you for your good review.We are looking forward to see you again.Thank you very much.
5 out of 5
by A verified traveler

Posted 30 Dec 2023 on Hotels
Comment from Hotel Management
9 Jan 2024 by ホテルモントレ仙台, Hotel Management
この度はホテルモントレ仙台にご宿泊頂き、誠にありがとうございます。高評価いただき、重ねて御礼申し上げます。ご滞在中はごゆっくりおやすみ頂けましたでしょうか。今後も快適なホテルステイとお寛ぎの時間をお届けできるよう、サービス向上につとめてまいります。ご投稿ありがとうございました。お客様のまたのお越しを心よりお待ち申し上げております。
5 out of 5
by A verified traveler

Posted 26 Dec 2023
Comment from Hotel Management
29 Dec 2023 by ホテルモントレ仙台, Hotel Management
この度はホテルモントレ仙台にご宿泊いただき、誠にありがとうございます。また、高評価頂きましたこと、重ねて御礼申し上げます。ご滞在中はごゆっくりお過ごしいただけましたでしょうか。今後も快適なホテルステイを提供するため、より良いサービスを展開してまいります。ご投稿ありがとうございました。またのお越しを心よりお待ち申し上げております。
5 out of 5
by A verified traveler

Posted 9 Dec 2023 on Hotels
離車站近,附近交通,飲食,購物都方便. 床似乎是移動式的,有一點點不太穩,其他很方便
Comment from Hotel Management
23 Dec 2023 by 仙台蒙特利酒店, Hotel Management
非常感謝您入住仙台蒙特利酒店。再次感謝您抽出寶貴的時間發文。我們全體員工期待您的再次光臨。
5 out of 5
by A verified traveler

Posted 5 Dec 2023 on Hotels
Comment from Hotel Management
12 Dec 2023 by ホテルモントレ仙台, Hotel Management
この度はホテルモントレ仙台にご宿泊頂き、誠にありがとうございます。ご滞在中はごゆっくりお寛ぎ頂けましたでしょうか。今後も快適なホテルステイを提供できるよう、サービス向上に努めてまいります。ご投稿ありがとうございました。お客様のまたのお越しを心よりお待ち申し上げております。
2 out of 5
by A verified traveler

Posted 3 Dec 2023 on Hotels
Comment from Hotel Management
12 Dec 2023 by ホテルモントレ仙台, Hotel Management
この度はホテルモントレ仙台にご宿泊頂き、誠にありがとうございます。またのお越しを心よりお待ち申し上げております。
5 out of 5
by A verified traveler

Posted 30 Nov 2023 on Hotels
Comment from Hotel Management
23 Dec 2023 by ホテルモントレ仙台, Hotel Management
この度はホテルモントレ仙台にご宿泊いただきまして誠にありがとうございます。お忙しい中お時間を割いてのご投稿に重ねて御礼申し上げます。お客様のまたのお越しをスタッフ一同、心よりお待ち申し上げております。