Ratings based on 992 Verified Reviews

4.5 out of 5
86% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 May 2024
Beautiful hotel and amazing staff!
5 out of 5
by A verified traveler

Posted 26 May 2024
My parents loved the stay here to celebrate their anniversary . The staff were so kind, did a special sthg on a short notice for them and great facilities. My mum is vegetarian and they accomodated her needs well
5 out of 5
by A verified traveler

Posted 22 May 2024
Rooftop pool was the highlight
5 out of 5
by A verified traveler

Posted 19 May 2024
Really enjoyed our stay here, staff were really helpful and polite, place was clean and up to date.
2 out of 5
by A verified traveler

Posted 1 May 2024
Lived in suits but surprised as hotel offered 2 bottles of water only, i had to buy water bottles from the market, also hotel couldn’t provide extra blankets as i was not keeping well, having cold, they could provide only one blanket with great difficulty. Sales Manager was not cooperative at all. Another important point want to highlight as on checking in , Sales Manager also demanded US$ 50 as security deposit which was not mentioned while booking the rooms for two days. It was explained that it was the policy for the hotel. Anyways, good staff, basically caring Bali people give good staying
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Apr 2024
5 out of 5
by A verified traveler

Posted 3 Apr 2024
Amazing place with very friendly staff
5 out of 5
by A verified traveler

Posted 22 Mar 2024
Great location and beautiful property
4 out of 5
by A verified traveler

Posted 9 Mar 2024
exellent breakfasts
5 out of 5
by A verified traveler

Posted 19 Feb 2024
Great place! Only issue was there were insects and geckos in the open patio in the suite and lights were on the dim side.