Ratings based on 69 Verified Reviews
4.6 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
Room and bathroom were spacious. I liked the water dispenser in the room which also provided instant hot water. Pool area was lovely and we had it to ourselves one afternoon. There is a spa in the hotel, recommend the foot and Balinese massage. Staff were very friendly. There are plenty of restaurants, cafes, bars and shops nearby.
Comment from Hotel Management
25 May 2024 by Teguh, Hotel Management
Dear Elaine,Thank you for your fantastic 5 out of 5 review!We’re delighted to hear that you enjoyed your spacious room and bathroom, and appreciated the convenience of the water dispenser with instant hot water. It’s great to know that you had a lovely time at our pool area and enjoyed some peaceful moments.We’re also pleased that you had a positive experience at our spa and recommend our foot and Balinese massage. Your kind words about our friendly staff mean a lot to us, and we’re glad you found our location convenient with plenty of nearby restaurants, cafes, bars, and shops.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Warm regards,Teguh Baladewa
by A verified traveler
Posted 22 May 2024
The hotel was lovely, as were the helpful sfaff. The rooms were all on the ground floor, with small individual gardens; it was great having this private outside space. The pool was also in a garden. What we didn't like was the street, which was extremely busy and also that the beaches were all quite a long walk away. However, there were many good bars and restaurants close to the hotel, Balinese and international.
Comment from Hotel Management
23 May 2024 by Teguh, Hotel Management
Dear Michelle,Thank you for your wonderful review and for giving us a perfect 5 out of 5 rating!We're delighted to hear that you found our hotel lovely and appreciated the helpfulness of our staff. It's great to know that you enjoyed the ground-floor rooms with individual gardens, as well as the pool set in a garden environment, providing a private and relaxing space.We understand your concerns about the busy street and the distance to the beaches. While our location does offer many good bars and restaurants nearby, both Balinese and international, we apologize for any inconvenience the street and distance to the beaches may have caused.Thank you once again for your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Teguh BaladewaOperation Manager
by A verified traveler
Posted 25 Apr 2024
Very good one
Comment from Hotel Management
27 Apr 2024 by Teguh, Hotel Management
Dear HARIRAJESH,Thank you for taking the time to leave us a 5-star review on Expedia! We are thrilled to hear that you had a very good experience during your stay with us.At our hotel, we strive to provide exceptional service and create memorable experiences for all our guests. It's wonderful to know that we succeeded in meeting your expectations.If there's anything specific that made your stay enjoyable, or if you have any suggestions for how we can further improve, please feel free to share. Your feedback is invaluable to us as we continuously strive to enhance our guest experience.We look forward to welcoming you back to our hotel in the future for another fantastic stay!Warm regards,Teguh BaladewaOperation Manager
by A verified traveler
Posted 24 Apr 2024
Staff are friendly. Quiet and cozy
Comment from Hotel Management
25 Apr 2024 by Management, Hotel Management
Dear Anton,Warmest greeting from Rama Residence Petitenget...Thank you for your kind words about our staff. Providing amazing service is something we take pride in, and it's always rewarding to hear when our guests feel well taken care of.We're delighted to hear that you found our place was quiet and cozy. Creating a comfortable and welcoming environment for our guests is something we take great pride in, and we're thrilled that you enjoyed your stay with us.Once again, thank you for choosing Rama Residence Petitenget and we hope to have the pleasure of welcoming you back for another quiet and enjoyable stay in the future!Best Regards,Management Rama Residence Petitenget
by A verified traveler
Posted 13 Mar 2024
Rooms was clean , staff was super friendly. The hotel is near the beach clubs
Comment from Hotel Management
18 Mar 2024 by Teguh, Hotel Management
Dear Rafael,Thank you for taking the time to share your positive experience at Rama Residence Petitenget! We're thrilled to hear that you found our rooms to be clean and our staff to be super friendly. Providing a clean and welcoming environment for our guests is always our top priority, and we're delighted that we met your expectations in this regard.We're also glad to hear that you enjoyed our convenient location near the beach clubs. Our central location give the guest more option to visit their favourite place around Petitenget area, Seminyak or Canggu.Thank you again for choosing to stay with us, and we look forward to welcoming you back to Rama Residence Petitenget in the future! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Teguh BaladewaOperation Manager
by A verified traveler
Posted 10 Mar 2024
Not a positive experience for me unfortunately
Comment from Hotel Management
13 Mar 2024 by Management Rama Residence Petitenget, Hotel Management
Dear Michelina,Thank you for taking the time to share your feedback with us on Expedia. Your insights are invaluable to our ongoing efforts to enhance our guest experience.We regret to hear that your recent stay with us did not meet your expectations and that you did not have a positive experience overall. We sincerely apologize for any inconvenience or disappointment you may have encountered during your time with us.We understand the importance of providing a seamless and enjoyable stay for all our guests, and we are committed to making necessary improvements based on your feedback.Once again, we apologize for falling short of your expectations and thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Warm regards,
by A verified traveler
Posted 7 Mar 2024
Excellent
Comment from Hotel Management
8 Mar 2024 by Management, Hotel Management
Dear Richard,Warmest greetings from Rama Residence Petitenget.Thank you for your excellent review, we are so glad to hear that you've enjoyed your stay with us.Can't wait to welcoming you back to stay with us again.Best regards,Management Rama Residence Petitenget
by A verified traveler
Posted 28 Feb 2024
Overall a decent place to stay, would recommend tourists to try this place due to its convenience.
Comment from Hotel Management
29 Feb 2024 by Management, Hotel Management
Dear Matthew,Warmest greetings from Rama Residence Petitenget.Thank you for taking your valuable time to leave us your excellent review. We are so pleased to hear that you found a great services from our villa and also the staff.Our staff is always try their best to give excellent services to all of our guest and they always do it with their joy. Hopefully, our guest will get memorable experience when they stay with us and always remember our place when they coming to seminyak area.Once again, thank you very much for your stay with us. We hope to see you again in the future.Best regards,Management Rama Residence Petitenget
by A verified traveler
Posted 17 Jan 2024
Nice villa like hotel nested near many eateries, spas and shopping options and hence very assessible. The staff are very friendly and responsive to feedback and request. Enjoyed our stay and will consider return when we are back in Bali.
Comment from Hotel Management
19 Jan 2024 by Management, Hotel Management
Dear Ms. Eileen,Warmest greetings from Rama Residence Petitenget.Thank you for taking your valuable time to leave us your excellent review. We are so pleased to hear that you found a great services from our villa and also the staff.Our staff is always try their best to give excellent services to all of our guest and they always do it with their joy. Hopefully, our guest will get memorable experience when they stay with us and always remember our place when they coming back to seminyak area.Once again, thank you very much for your stay with us. We hope to see you again in the future.Best regards,Management Rama Residence Petitenget
by A verified traveler
Perfect spot
Posted 9 Jan 2024 on HotelsHotel was great and super friendly, staff couldn't do more for you, room are amazing , easy access to everything location perfect!
Comment from Hotel Management
11 Jan 2024 by Management, Hotel Management
Dear Mr. Jakub,Warmest greetings from Rama Residence Petitenget.Thank you for taking your valuable time to leave us your excellent review. We are so pleased to hear that you found a great services from our villa and also the staff.Our staff is always try their best to give excellent services to all of our guest and they always do it with their joy. Hopefully, our guest will get memorable experience when they stay with us and always remember our place when they coming to seminyak area.Once again, thank you very much for your stay with us. We hope to see you again in the future.Best regards,Management Rama Residence Petitenget
