Ratings based on 160 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2023
The front desk and restaurant staff were wonderful! Breakfast buffet and restaurant food very good. Pool and deck nice. The room was somewhat run down. Mosque sounds loud at 4am. I tried to book a meeting room and catered lunch for 25 people for two full days, corresponding weeks in advance, and was told yes, but never given a chance to pay. Then my meeting room booking was cancelled the day before with no explanation. Very frustrating. I also booked nonsmoking double rooms for 17 people and some of the rooms offered were queen beds in smoking room. My colleague could not breathe in the smoking room and asked to be moved but was told the hotel was full. The staff "cleaned"the room again but the shell if she was still sickening. She called the desk again at midnight threatening to leave and they finally moved her to a non smoking room. I would recommend Quest before the game for money is really good, but be prepared for challenges.
Comment from Hotel Management
27 Oct 2023 by Y.Argowardono, Hotel Management
Warm greetings from Quest Hotel Simpanglima Semarang, first of all we would like to thank you for your choice to stay at Quest Hotel Simpanglima, Semarang, as a place of accommodation while in the city of Semarang. We are very happy to hear a very constructive assessment of our performance, there were several things that were conveyed regarding meeting rooms that had changed and were not communicated, we apologize for the inconvenience experienced, hopefully the future will be better and we hope to be able to serve you and your family on future visits. coming. Best regards, Y. Argowardono, General Manager
by A verified traveler
Posted 26 May 2023
Its a very dirty hotel
Comment from Hotel Management
29 May 2023 by Yohanes Argowardono, Hotel Management
Warm greetings from Quest Hotel Simpang Lima Semarang, thank you for choosing our hotel as an accommodation suggestion while in the city of Semarang. we apologize for the inconvenience because the hotel is old, we are already in the process of improving it gradually, hopefully in the future it will be even better, and we hope for you in the future Regards Y.Argowardono General Manager
by A verified traveler
Posted 3 Jan 2020
Strategic location. Near Chinatown, city center. Spacious room
Comment from Hotel Management
6 Jan 2020 by Wahyu, Hotel Management
Dear Valued Guest,
Thank you so much for taking time on sharing your valuable experience stay with us recently.
We hope you had an enjoyable moment and wish to welcoming you back soonest.
With my best regards,
Wahyu Setyo Budiwan
General Manager
by A verified traveler
Pleasant stay in Semarang
Posted 7 Dec 2019 on HotelsLocation is excellent, as it is near chinatown.
by A verified traveler
Appreciate for the staff.
Posted 21 Oct 2019 on HotelsVery appreciate for the hotel staff, especially for the housekeeping team. In this vacation, my second daughter got sick and vomitted so many times. They are really helpful and kind.
by A verified traveler
Lost my stay
Posted 21 Oct 2019 on HotelsActually I don't know what happened with my booking but I'm not stay in this hotel for this booking number. The hotel's staff said my booking was cancelled by Hotel.com. When I checked actually the number booking was cancelled isn't same with my this number booking to stay. And I also not received cancelation email for this booking. I want to call Hotel.com but the number was busy. Lucky me, I choose to pay at the property so it isn't charge to my credit card number.
by A verified traveler
Posted 31 Jul 2019 on Orbitz
by A verified traveler
Posted 5 Jul 2019 on Hotels
by A verified traveler
Posted 8 Jun 2019
Kebersihan untuk kamar mandi nya kurang dan sprei nya ada yg kotor flek2
by A verified traveler
Trip to Semarang
Posted 9 Apr 2019 on HotelsNice and comfortable hotel with cozy environment..Value for money and satisfactory stay.
