Ratings based on 112 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Mar 2024 on Hotels
by A verified traveler
Posted 3 Mar 2024 on Hotels
by A verified traveler
Posted 3 Jan 2024
Excellent and modern except for the noisy air conditioning.
by A verified traveler
Posted 18 Oct 2023 on Travelocity
I wish they have airport shuttle. Everything else are great. There is a convenient store next to the hotel.
by A verified traveler
Posted 22 Sep 2023 on Hotels
by A verified traveler
Posted 20 Sep 2023
All are very good, except the location of the lobby in the 2nd floor
by A verified traveler
Posted 26 Jul 2023
"During my recent stay at the HolidayIn hotel, I had the pleasure of staying of experiencing some robust services by the staff, and I must say, I liked it very much! From the moment I arrived, the warm and welcoming staff made me feel right at home. The location was ideal, offering breathtaking views and easy access to nearby attractions.
The hotel's amenities were top-notch, with well-maintained facilities, and beautifully landscaped gardens. The room was spacious, clean, and comfortable, providing a perfect retreat after a day of exploration.
One of the highlights of my stay was the delicious and diverse cuisine served at the hotel's restaurant. Every meal was a delightful experience, with a wide range of options to suit different tastes.
The hotel's concierge was incredibly helpful, offering great recommendations for local activities and excursions. I enjoyed exploring the surrounding area, thanks to their valuable insights.
Overall, my holiday at this hotel was truly unforgettable. The friendly atmosphere, excellent service, and remarkable amenities made it a perfect choice for a relaxing and enjoyable getaway. I highly recommend this hotel to anyone looking to create beautiful memories on their vacation. I can't wait to return!"
Comment from Hotel Management
2 Aug 2023 by Regards, Management of Holiday Inn Express Semaran, Hotel Management
Dear Mr. James,Thank you for taking the time to tell us about your experience at Holiday Inn Express Semarang Simpang Lima. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
by A verified traveler
Posted 26 Jul 2023
Immediately upon entering the room we noticed ants scurrying near the fridge, bathroom floor, and inner table. Videos were taken and shown to staff.
Comment from Hotel Management
27 Jul 2023 by Lauhiyah General Manager, Hotel Management
Dear Mr. Raymond,I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We still on progress to purchase new towel and still coordinate with the vendor, hopefully we will be able to receive new towels in the next few months.Best Regards,LauhiyahGeneral Manager
by A verified traveler
Posted 27 Apr 2023 on Hotels
by A verified traveler
Posted 23 Apr 2023 on Hotels
