Ratings based on 962 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Nice place!
Comment from Hotel Management
15 May 2024 by GreenTree Inn Sedona Management, Hotel Management
Dear Stephen,We're thrilled to hear that you enjoyed your stay with us! Your satisfaction is our priority, and we're delighted you found our place-friendly. Thank you for choosing to stay with us, and we hope to welcome you back for another wonderful experience soon!Thank You,GreenTree Inn Sedona Management
by A verified traveler
Posted 12 May 2024
The amenities were working properly. Hotel was nothing like the picture
Comment from Hotel Management
14 May 2024 by GreenTree Inn Sedona Management, Hotel Management
Dear Lyndia,We apologize for any discrepancy between the images and the experience during your stay. We strive to provide accurate representations of our property, and we're sorry if this was not the case for you. Additionally, we regret any inconvenience caused by amenities that were not functioning correctly. Your feedback is valuable to us, and we will address these issues to ensure a more consistent and enjoyable experience for our guests. If there are any specific concerns you would like us to address, please don't hesitate to reach out. We appreciate your understanding and hope to have the opportunity to serve you in the future better.Thank You,GreenTree Inn Sedona Management
by A verified traveler
Posted 7 May 2024
Breakfast was fine and included. Pool and hot tub were great
Comment from Hotel Management
9 May 2024 by GreenTree Inn Sedona Management, Hotel Management
Dear Raymond,We're thrilled you enjoyed our complimentary breakfast and relaxing in our pool and hot tub! Your satisfaction is our priority, and we're glad we could provide you a pleasant experience. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay soon!Thank You,GreenTree Inn Sedona Management
by A verified traveler
Posted 7 May 2024
Loved the private patio we had.
Comment from Hotel Management
8 May 2024 by GreenTree Inn Sedona Management, Hotel Management
Dear Tassandra,We're thrilled to hear that you loved the private patio during your stay! Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that our amenities meet your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future!Thank You,GreenTree Inn Sedona Management
by A verified traveler
Posted 2 May 2024
Nice room. Comfortable. Pool area was great. Breakfast was not many options and less than expected.
Comment from Hotel Management
6 May 2024 by GreenTree Inn Sedona Management, Hotel Management
Dear Allison,We're delighted you found your room comfortable and enjoyed our pool area during your stay! However, we apologize if the breakfast options didn't meet your expectations. Your feedback is valuable to us, and we'll consider it as we strive to improve our offerings. If there are specific items you would like to see added to our breakfast selection, please feel free to let us know. We appreciate your feedback and hope to have the opportunity to make your next stay even more enjoyable. Thank you for choosing to stay with us!Thank You,GreenTree Inn Sedona Management
by A verified traveler
Posted 1 May 2024
It’s ok
Comment from Hotel Management
3 May 2024 by GreenTree Inn Sedona Management, Hotel Management
Dear Duc,Thank you for your feedback. We appreciate you taking the time to share your thoughts with us. If there's anything specific you feel we could improve upon or if you have any further comments, please don't hesitate to let us know. We're here to ensure your satisfaction and welcome the opportunity to improve your experience.Thank You,GreenTree Inn Sedona Management
by A verified traveler
Posted 1 May 2024
Staff was great and very responsive! Pool, hot tub and fire pit were nice. Rooms can use updating and definitely some better pillows. Would stay again.
Comment from Hotel Management
3 May 2024 by GreenTree Inn Sedona Management, Hotel Management
Dear Deborah,We're thrilled you had a great experience with our responsive staff and enjoyed our pool, hot tub, and fire pit amenities. We appreciate your feedback regarding the rooms and pillows, and we'll take it into consideration as we strive to enhance our accommodations. We're glad to know that despite these areas for improvement, you would still choose to stay with us again. Thank you for your valuable feedback, and we look forward to welcoming you back for another enjoyable stay in the future!Thank You,GreenTree Inn Sedona Management
by A verified traveler
Posted 1 May 2024
Our stay was comfortable, safe and quiet.
Comment from Hotel Management
3 May 2024 by GreenTree Inn Sedona Management, Hotel Management
Dear Lori,We're delighted that your stay with us was comfortable, safe, and quiet. Providing a peaceful and secure environment for our guests is a top priority, and we're pleased to know that we met your expectations in these areas. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Thank you for choosing us!Thank You,GreenTree Inn Sedona Management
by A verified traveler
Posted 30 Apr 2024
Loved the pool and spa area. Great view of the mountains from the pool.
Comment from Hotel Management
13 May 2024 by GreenTree Inn Sedona Management, Hotel Management
Dear Sherry,We're delighted to hear that you loved our pool and spa area and the beautiful view of the mountains from the pool! Providing a relaxing and enjoyable experience for our guests is our priority, and we're thrilled that you had a great time. Thank you for choosing to stay with us, and we hope to welcome you back for another wonderful stay in the future!Thank You,GreenTree Inn Sedona Management
by A verified traveler
Posted 30 Apr 2024
Friendly staff!
Comment from Hotel Management
3 May 2024 by GreenTree Inn Sedona Management, Hotel Management
Dear Karen,Thank you for acknowledging our friendly staff! We're delighted to hear that you interacted positively with our team. Our top priority is providing excellent service and a warm, welcoming atmosphere for our guests. Your kind words are truly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank You,GreenTree Inn Sedona Management
