Ratings based on 1,797 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Walking to pike st
by A verified traveler
Posted 28 May 2024
Decent hotel very close to Amazon HQ
Comment from Hotel Management
28 May 2024 by Romain Chan - General Manager, Hotel Management
Dear Kirk,Thank you for choosing to stay with us. We are delighted you enjoyed our convenient location near Amazon HQ. We look forward to welcoming you back soon!
by A verified traveler
Posted 28 May 2024
The staff did not seen to be happy to be working there. not a lot of smiles or cherriness.
Comment from Hotel Management
28 May 2024 by Romain Chan - General Manager, Hotel Management
Thank you, Don, for your positive review! We're glad you enjoyed your stay. We appreciate your feedback regarding our staff and will work on enhancing their enthusiasm and friendliness. Safe travels!
by A verified traveler
Posted 27 May 2024
When we booked the room from Expedia a free breakfast was offered. When we checked in; we were told it was not offered. Don’t know why is wasn’t offered. Upon talking to the manager Bill and a little discussion he honored the free breakfast. From now on I will take a picture of the options offered.
Comment from Hotel Management
28 May 2024 by Romain Chan - General Manager, Hotel Management
Dear Richard,Thank you for your feedback, Don. Our free continental breakfast promotion ended on April 15, 2024. If breakfast is included, it will be noted on your confirmation. We apologize for any confusion and are glad our manager, Bill, could assist. We appreciate your understanding. Safe travels!
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
28 May 2024 by Romain Chan - General Manager, Hotel Management
Dear Isaiah,Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.
by A verified traveler from Seattle
Posted 27 May 2024
updated interior
Comment from Hotel Management
27 May 2024 by Romain Chan - General Manager, Hotel Management
Dear Melba,Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
27 May 2024 by Romain Chan - General Manager, Hotel Management
Dear Russell,Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
26 May 2024 by Romain Chan - General Manager, Hotel Management
Dear Breanna,Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.
by A verified traveler
Posted 23 May 2024
Night staff was very nice and accommodating. Made .y travel pleasant, less strenuous for sure
Comment from Hotel Management
23 May 2024 by Romain Chan - General Manager, Hotel Management
Dear Hope,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
23 May 2024 by Romain Chan - General Manager, Hotel Management
Dear Michael,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.
