Ratings based on 984 Verified Reviews

4.4 out of 5
100% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Jun 2024
The location is right along odori Park & Nishi Juitchome subway exit 3, walk 5 mins to hotel. The room is spacious, clean & comfortable. The price is good value.
Comment from Hotel Management
16 Jun 2024 by kawanami, Hotel Management
Thank you for your evaluation.We look forward to your next visit.
5 out of 5
by A verified traveler

Posted 29 May 2024
The room has a musty smell, the floor is little sticky but the staff were able to resolve the issue
Comment from Hotel Management
2 Jun 2024 by kawanami, Hotel Management
Thank you for your review. Also, we are very sorry for making you feel uncomfortable about cleaning.
5 out of 5
by A verified traveler from Honolulu

Posted 26 May 2024
Chose right time to there since Odori Park located 30 seconds walk from the View had a Food and Wine Festival. 8 different ramen vendors plus over 25 various types. The pizza line was the busiest, wines vendors were busy making bank. Room was nice great view of Park. Older hotel but very comfortable lots of space. We paid $140 for 2 nights what a steal.
Comment from Hotel Management
29 May 2024 by kawanami, Hotel Management
Odori Park hosts various events throughout the year. Our hotel is conveniently located right in front of the park, so we are very pleased that you had a pleasant and comfortable stay. We look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 24 May 2024
Good service
Comment from Hotel Management
25 May 2024 by kawanami, Hotel Management
Thank you for your evaluation.We look forward to your next visit.
5 out of 5
by A verified traveler

Posted 23 May 2024
Staff was not fluent in English, but they definitely tried their hardest to help whenever I needed. Close to Odori park, lots of bus stations, a major train station, and the tram line which we used almost everyday
Comment from Hotel Management
25 May 2024 by kawanami, Hotel Management
Thank you for your evaluation.We look forward to your next visit.
4 out of 5
by A verified traveler

Posted 14 May 2024
little bit far from subway
Comment from Hotel Management
18 May 2024 by kawanami, Hotel Management
Thank you for your evaluation.
5 out of 5
by A verified traveler

Posted 4 May 2024
Cozy and clean
Comment from Hotel Management
4 May 2024 by kawanami, Hotel Management
Thank you for your evaluation.We look forward to your next visit.
3 out of 5
by A verified traveler

Posted 20 Apr 2024
Comment from Hotel Management
11 May 2024 by フロント 平間, Hotel Management
ご評価をいただきありがとうございます。
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Comment from Hotel Management
17 Apr 2024 by kawanami, Hotel Management
Thank you for your evaluation.
4 out of 5
by A verified traveler

Posted 9 Apr 2024
Great place to stay. Close to transportation
Comment from Hotel Management
12 Apr 2024 by kawanami, Hotel Management
Thank you for your evaluation.We look forward to your next visit.