Ratings based on 989 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Great hotel!
It is bit old and half the lights in my room and hallway were burnt out for some reason.
It’s nice and close to a lot of the cool spots in Sapporo though.
Also I wish I paid in advance, the quoted price vs what I paid at the property were quite different.
by A verified traveler
Posted 6 May 2024
by A verified traveler
Posted 3 May 2024
Second time at ANA Crowne Plaza, overall satisfied with the service and stay, with the only exception of air-conditioning. Same issue as the previous stay, not being able to control and lower the temperature, locked at around 25 degree, which is relatively warm (to me).
Comment from Hotel Management
16 May 2024 by マネージャー, Hotel Management
Thank you very much for taking the time to share your comments. At ANA CROWNE PLAZA SAPPPORO, we strive to provide an exclusive service experience for every guest; therefore your feedback is very important to us. For those reasons, please allow us to express our sincerest apologies in regards to the inconveniences caused. We will continue to strive to improve our services.
by A verified traveler
Posted 1 May 2024
Very Nice!
by A verified traveler
Posted 26 Apr 2024
Convenient location, super-friendly staff, ice breakfast options, and overall very nice facility.
Comment from Hotel Management
6 May 2024 by マネージャー, Hotel Management
Thank you very much for taking the time to share your comments at ANA CROWNE PLAZA SAPPPORO. We are very happy that you had a great time at our hotel. We will try to serve the same high quality service when you come back to hotel next time.
by A verified traveler
Posted 26 Apr 2024
good
by A verified traveler
Posted 20 Apr 2024
Good nice hotel within walking distance from SAPPORO JR station
Comment from Hotel Management
6 May 2024 by マネージャー, Hotel Management
Thank you very much for taking the time to share your comments at ANA CROWNE PLAZA SAPPPORO. We are very happy that you had a great time at our hotel. We will try to serve the same high quality service when you come back to hotel next time.
by A verified traveler
Posted 17 Apr 2024
Gym was relatively well equipped and very clean!
Comment from Hotel Management
6 May 2024 by マネージャー, Hotel Management
Thank you very much for taking the time to share your comments at ANA CROWNE PLAZA SAPPPORO. We are very happy that you had a great time at our hotel. We will try to serve the same high quality service when you come back to hotel next time.
by A verified traveler
Posted 10 Apr 2024
Great hotel with great location and great price
Comment from Hotel Management
6 May 2024 by マネージャー, Hotel Management
Thank you very much for taking the time to share your comments at ANA CROWNE PLAZA SAPPPORO. We are very happy that you had a great time at our hotel. We will try to serve the same high quality service when you come back to hotel next time.
by A verified traveler
Posted 25 Mar 2024
