Ratings based on 174 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Mar 2024
by A verified traveler
Posted 9 Jan 2024
No quality for the price. Do not book this hotel unless you want to enjoy the waterpark 24/7. Everything else is bad for value, budget breakfast, bad toiletries, poor bedding, broken lights etc.
by A verified traveler
Posted 21 Dec 2023
by A verified traveler
Posted 5 Dec 2023
Staffs are nice and they clean up our room pretty well. Drinks from the refrigerator are good, free, and they refill it everyday for you. They gave you free taste breakfast! Love the hotel and definitely will come back for the next time!
by A verified traveler
Posted 5 Oct 2023
Has the best entertainment and service
Comment from Hotel Management
10 Oct 2023 by Alice Li, Hotel Management
Thank you for taking the time to share your recent visit experience with us. We are pleased that you enjoyed your stay at Atlantis Sanya and was well taken care by our service team. See you again soon!
by A verified traveler
Posted 15 Aug 2023
Comment from Hotel Management
25 Sep 2023 by Alice Li, Hotel Management
尊敬的客人,您好!非常感谢您对三亚•亚特兰蒂斯如此的青睐和喜爱!前进的脚步永不停歇,为了您的信赖,我们将更加坚持不懈,期待我们再次不期而遇。
by A verified traveler
Posted 18 Jul 2023
by A verified traveler
Posted 5 Apr 2023
The hotel has rooms on two sides. One side (rooms are in 100s) faces the Atlantis water park. Avoid having a room on this side as music/bass will be loud until 10:30 at night. Make sure to stay on the other side (rooms are in 200s) to have a peaceful night. We stayed four nights, two night on each side as we requested a room change.
by A verified traveler
cold
Posted 8 Jan 2023 on Hotelsthe temperature of swimming pool is too cold to be going swimming. It is not so good, I suggest to the hotel need to improve it.
Comment from Hotel Management
6 Mar 2023 by Johnny Zhang, Hotel Management
Thanks for your kind suggestion, we will circle it back to the relevent department.
by A verified traveler
Posted 30 Dec 2022
What an excellent property and staff! Exquisite breakfast and amenities
Comment from Hotel Management
30 Dec 2022 by Alice Li, Hotel Management
Thank you for taking the time to share your recent visit experience with us. We are pleased that you enjoyed your stay at Atlantis Sanya and was well taken care by our service team. See you again soon!