Ratings based on 991 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
This is a great hotel. The rooms are on the small side, but otherwise no complaints. Pool area is quiet and has a great view. It’s right in downtown with so many shops and restaurants in walking distance. I will stay here every time I come to SB.
Comment from Hotel Management
30 May 2024 by Front Office Manager, Hotel Management
Hello Hannah! Thank you for choosing to stay at the Kimpton Canary. We appreciate your feedback and are thrilled you enjoyed your stay with us. We hope to welcome you back soon.
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
15 May 2024 by Front Office Manager , Hotel Management
Hello Rosina! Thank you for choosing to stay at the Kimpton Canary. We are sorry your stay was not a 5 out of 5. We will work hard to make improvements and hope you give us another chance.
by A verified traveler
Posted 13 May 2024
No comment
Comment from Hotel Management
13 May 2024 by Front Office Manager, Hotel Management
Hello Sue! Thank you for choosing to stay at the Kimpton Canary. We appreciate the high rating and are thrilled that you enjoyed your stay. We hope to see you again soon.
by A verified traveler
Posted 12 Apr 2024
A bit disappointed. Expensive. Small room.
Comment from Hotel Management
12 Apr 2024 by Front Office Manager, Hotel Management
Hello Laura! Thank you for choosing to stay at the Kimpton Canary. We are truly sorry that you did not enjoy your stay with us and appreciate your feedback. If you decide to stay with us again, please let us know so that we can make sure to place you in a better room. We hope to see you back again.
by A verified traveler
Posted 29 Mar 2024
Comment from Hotel Management
30 Mar 2024 by Front Office Manager, Hotel Management
Hello Mike! Thank you for choosing to stay at the Kimpton Canary. We appreciate the high rating and are glad that you enjoyed your stay. We hope to see you back again.
by A verified traveler
Posted 18 Mar 2024
The balcony we paid extra for was underwhelming. It was a door that opened and that was it. Couldn't sit outside to enjoy the view. Although since we had a view of the has station we weren't missing much. I was also disappointed that the spa services they offer and we booked we're not on the actual premises. Wasn't a far walk, but not as convenient as I'd hoped. Overall it was just "ok". The restaurant Finch and Fork was alright but the menu wasn't impressive.
Comment from Hotel Management
24 Mar 2024 by Front Office Manager, Hotel Management
Hello Tamara! Thank you for choosing to stay at the Kimpton Canary. Unfortunately, the room that you booked included a Juliet Balcony which you cannot sit out on. The rooms that have an actual balcony say Outside Living Area. We apologize for any confusion and appreciate your feedback. We will work hard to make improvements and hope you can give us another opportunity to WOW you.
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
31 Mar 2024 by Front Office Manager, Hotel Management
Hello Chris! Thank you for choosing to stay at the Kimpton Canary. We appreciate the high rating and are glad you enjoyed your stay. We hope to see you again soon.
by A verified traveler
Outstanding
Posted 28 Feb 2024 on HotelsOutstanding hotel and great service! Highly recommended.
Comment from Hotel Management
29 Feb 2024 by Front Office Manager, Hotel Management
Hello! Thank you for choosing to stay at the Kimpton Canary. We appreciate the high rating and for taking the time to submit feedback about your stay. We are thrilled to hear the service was great. We hope to see you back again soon.
by A verified traveler
Posted 28 Feb 2024
Next time I’ll take my puppy. We lived our stay
Comment from Hotel Management
29 Feb 2024 by Front Office Manager, Hotel Management
Hello Nelida! Thank you for staying at the Kimpton Canary. We appreciate the high rating and for taking the time to submit feedback about your stay. We would love for you to bring your puppy for your next stay. We hope to see you back again soon.
by A verified traveler
Posted 27 Feb 2024 on Hotels
Comment from Hotel Management
29 Feb 2024 by Front Office Manager, Hotel Management
Hello Denise! Thank you for staying at the Kimpton Canary. We appreciate the high rating and for taking the time to submit feedback about your stay. We hope to see you back again soon.
