Ratings based on 68 Verified Reviews

4.2 out of 5
93% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Sep 2023
5 out of 5
by A verified traveler

Posted 4 Sep 2023
Room much nicer and bigger than expected (family room) with lovely views. Nice breakfast options and lots of trip options and lifts if needed. Limited food options in evening but food good.
4 out of 5
by A verified traveler

Posted 10 Aug 2023
This review is for the private room. Our room was nice with 1 Queen bed and a bunk bed. All beds had netting in good condition and the view was excellent. Our private bathroom was almost outdoors so that made for an immersive experience. Food was ok; the amount of protein was in some dishes very small and the menu never changed but it was cheap. Breakfast was included and was eggs, 2 white toasts and small amount of fruit. Plus tea or coffee. The big buts we’re maintenance;e.g. door latches didn’t work, loose safeguard netting for the balcony and cleanliness. Under the beds they didn’t clean and the reception/restaurant area was not very clean. Leftover food was left for hours and floors weren’t swept. The bathroom there was filthy. The big plus we’re the leading ladies who multitasked booking tours, checking in/out, taking restaurant orders etc. They eeee always serviceable and with a smile. Lots of families and younger travellers.
4 out of 5
by A verified traveler

Posted 9 Aug 2023
Staying in the bunk longhouse could be classed as roughing it a little, but the lodge as a whole is inexpensive the staff are very helpful and it is a fantastic adventure - a base from which to explore Borneo's wildlife. Our teenage kids loved it, once they had adjusted!
5 out of 5
by A verified traveler from Lincoln

Posted 18 Sep 2022
Great accommodation surrounded by beautiful nature. Staff was very helpful and kind. Would definitely stay here again.
4 out of 5
by A verified traveler

Posted 4 Aug 2022
A family run retreat who make you feel like part of the family. Basic and rustic, it fits perfectly into the surroundings. Close to the attractions in Sepilok so location is convenient. While breakfast is provided and other meals can be purchased, the menu didnot change (we were there 5 nights) so some variety would be nice. Outdoor bathroom attached to the room makes you feel like you are showeri g in the jungle. Don't leave anything in the bathroom though. My husband's toothbrush mysteriously went missing!!
5 out of 5
by A verified traveler

Jungle stay

Posted 11 Apr 2020 on Hotels
Great place close to the jungle!
4 out of 5
by A verified traveler

Basic but fit for purpose, staff and food great

Posted 13 Feb 2020 on Hotels
Basic wooden hut stay in the jungle so has to be judged as such. Staff were really friendly and helpful. Food was great and very reasonable. Rather remote so you have to get the shuttle provided or sort out your own arrangements. We couldn't get Grab from the hotel but could get it at the attractions in town. Room itself was basic, no towels provided, no cleaning service. Shower was hot. Served its purpose and would recommend for a few days to see the sights of Sepilok.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jan 2020
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Nov 2019 on Hotels