Ratings based on 694 Verified Reviews

4.8 out of 5
89% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Bramhall

Posted 12 May 2024
Maria Cristina is undoubtedly a beautiful, characterful hotel. The Basque welcome from reception was really appreciated. We received a lovely glass of the local wine and the person who checked us in was so pleasant and helpful and that theme continued throughout. The reception and door staff couldn’t do enough. We had room 301. An upgrade from the garden view we had booked. A spacious room, very comfortable bed, Byredo products. On the downside there weren’t any tea / coffee making facilities! No cotton pads / buds. And worst of all no walk in shower. We had to climb over a rather dated bath! Breakfast is in a very traditional dining room which is lovely but the buffet is below average in my experience and most especially for a 5 star hotel. The coffee is horrible no matter the variation! Coffee in San Sebastián is poor generally but a very helpful guide recommended Simona (opposite Maria Cristiana) and that is here you’ll find a decent cup! The breakfast was hit and miss. I like a yoghurt and sometimes the space here they say would be empty. Location is probably the best in terms of everything you’d want to see and walk to so overall I’d recommend but a few upgrades need to be considered.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 May 2024
5 out of 5
by A verified traveler

Posted 6 Apr 2024
Beautiful property, only negative was my room was next to the service elevator. At night it was more of an issue.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Mar 2024
5 out of 5
by A verified traveler from Southwest Ranches

Posted 24 Mar 2024
Muy bello lugar y excellent servicio y hospitalidad
5 out of 5
by A verified traveler

Posted 15 Mar 2024
A wonderful hotel! Very clean and relaxing after a busy day!
5 out of 5
by A verified traveler

Posted 8 Mar 2024
Absolutely gorgeous hotel!!!
5 out of 5
by A verified traveler

Posted 29 Feb 2024
We very much enjoyed staying at this elegant property and all the members of the staff were really helpful.
5 out of 5
by A verified traveler

Posted 17 Feb 2024
Fantastic staff
5 out of 5
by A verified traveler

Posted 15 Feb 2024
Room is service 3 times daily, hotel itself is ultra high end (it is a luxury collection property), staff are excellent and helpful, concierge was great. Could not recommend more