Ratings based on 987 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
I had to get a room for a night, room was like from 1960. need total renovation. broken tiles in bathroom, running toilet, AC was barely working. and it was not cheap room.
Comment from Hotel Management
28 May 2024 by Catalonia Bayahibe, Hotel Management
Dear David,We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Sincerely,
by A verified traveler
Posted 28 Apr 2024
Excellent hotel
Comment from Hotel Management
28 May 2024 by Catalonia Bayahibe, Hotel Management
Dear Carlos,Thank you very much for your kind and sincere comments. Your words and consideration of our hotel honor us.Thank you for being part of our family. We hope to welcome you again in the not-too-distant future.Greetings,
by A verified traveler
Posted 25 Apr 2024
Overall property is nice. Beautiful gardens, pool, nice food. Big plase of this hotel its how close it is to Saona island. If you are a beach person you gonna be disappointed, although beach doesn't have seewead, has clear water its small and very crowded. I traveled all over caribbean and that was the most crowded beach I've seen, way too many people, doesn't have island feel.
Comment from Hotel Management
28 May 2024 by Catalonia Bayahibe, Hotel Management
Dear Agnieszka,Thank you very much for your kind and sincere comments. Your words and consideration of our hotel honor us.Greetings,
by A verified traveler from Rahway
Posted 16 Apr 2024
Resort was okay,I suggest that if you really want to enjoy your stay at this resort, do not book the garden view or comfort rooms because the AC wont work at all, because those rooms needs to be upgraded and repaired. please avoid those rooms. Overall it was a decent resort,good food and service.
Comment from Hotel Management
28 May 2024 by Catalonia Bayahibe, Hotel Management
Dear Edwin,We would like to express our gratitude for choosing us for your last holidays and for the valuable time that you took to let us know your experiences concerning your stay. We sincerely appreciate your comments. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities.Best regards,
by A verified traveler
Posted 14 Apr 2024
Very clean, great food , everyone is kind
Comment from Hotel Management
28 May 2024 by Catalonia Bayahibe, Hotel Management
Dear ROBERT,Thank you very much for choosing us as a destination in the Caribbean to enjoy your vacation. It has been an honor to have had you as our distinguished guest. We are glad to know that he enjoyed our facilities.We look forward to seeing you soon. Best regards,
by A verified traveler
Posted 31 Mar 2024
Good
Comment from Hotel Management
28 May 2024 by Catalonia Bayahibe, Hotel Management
Dear Francisco Leon Chorivit,Thanks for staying with us. We appreciate your feedback!Cordially,
by A verified traveler
Posted 29 Mar 2024
Landscape is beautiful. Quiet and great for families.
by A verified traveler
Posted 24 Mar 2024
We came here for a wedding. Which was beautiful and the staff is amazing and service was impeccable.
by A verified traveler
Posted 16 Mar 2024
The beach is very nice. The food made me so sick. The resort has to get updated. The room I have was not cleaned properly. The balcony door was broken.
by A verified traveler
Posted 5 Mar 2024
