Ratings based on 960 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
The breakfast was delicious and I liked the overall experience of the stay. I was able to check in at a later time because I don’t live in the area and the staff was very nice and understanding about it.
by A verified traveler
Posted 4 Jun 2024
Awesome stay!
Comment from Hotel Management
5 Jun 2024 by GM, Hotel Management
Dear Javier, We are thrilled to hear about your awesome experience! Your support means the world to us and we cannot wait to welcome you back soon. Best, Pablo Zuniga, GM
by A verified traveler from Dallas
Posted 3 Jun 2024
by A verified traveler
Posted 3 Jun 2024
We liked the large sized rooms and the amenities.
Comment from Hotel Management
3 Jun 2024 by GM, Hotel Management
Dear Danny, Thank you so much for your kind review! We appreciate you taking the time to share your thoughts with us. We are thrilled that our spacious rooms and amenities were the highlight of your stay! Thank you for choosing our hotel and we look forward to having you back again soon! Best, Pablo Zuniga, GM
by A verified traveler
Posted 1 Jun 2024
Need to upgrade breakfast no waffles ;(
Comment from Hotel Management
2 Jun 2024 by GM, Hotel Management
Dear corina, We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your 5 out of 5 review, recommendations for improvement, and for choosing our hotel. Please visit us again soon. Best, Pablo Zuniga, GM
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
30 May 2024 by GM, Hotel Management
Dear Brittan, I am sorry to hear that we let you down and you didn't enjoy your stay. We never want to leave our guests with a poor impression of our hotel. I apologize for the issues you experienced and hope that we have the chance to redeem ourselves to you on a future visit. Sincerely, Pablo Zuniga, GM
by A verified traveler
Posted 28 May 2024
Loved happy hour
Comment from Hotel Management
29 May 2024 by GM, Hotel Management
Dear CECILIA, We are delighted that your stay was nothing short of exceptional and loved our happy hour. Until next time! Best, Pablo Zuniga, GM
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
26 May 2024 by GM , Hotel Management
Dear robert, We are grateful for your review of our hotel. Your decision to stay with us means a lot, and we are committed to ensuring that your next visit will be truly exceptional. Sincerely, Pablo Zuniga, GM
by A verified traveler
Posted 18 May 2024
Staff was very friendly and helpful
Comment from Hotel Management
20 May 2024 by GM, Hotel Management
Dear Lien, We strive to provide excellent customer service, so I am thrilled that you recognized our efforts. Thank you for your business and we look forward to your return. Best, Pablo Zuniga, GM
