Ratings based on 981 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
the pillows were hard, otherwise staff was helpful, and hotel was in the very nice proximity to fun restaurants
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 17 May 2024
very poor wifi. next to useless
ice machine on 4th floor not working
hot water dangerously hot
shower safety rail room 413 loose
Staff was very friendly!
by A verified traveler
Posted 16 May 2024
Overall a great stay. It's been a few years since we had an occasion to stay at the hotel, but it's been a part of our relationship since 2003 when we had our engagement celebration dinner at La Pastaia which we miss a lot! The room was spacious and clean, except for a few stains in the carpet that obviously could not be removed... LVF should be the next move! The bed was too hard for my husband, great for me. The toilet paper was 1-ply only, so that was a bummer also.
I was disappointed that the Hedley Club had such limited hours and staffing. All of that said, I have reservations there in December for another stay after another show at SAP center.
by A verified traveler
Posted 13 May 2024
by A verified traveler
Posted 11 May 2024
Staff was very friendly and helpful with all needs. I’d definitely stay again.
by A verified traveler
Posted 11 May 2024
by A verified traveler from Bakersfield
Posted 4 May 2024
Great hotel in a good area
by A verified traveler
Posted 3 May 2024
by A verified traveler
Posted 23 Apr 2024
Nice quite property near the airport
