Ratings based on 990 Verified Reviews

3.5 out of 5
100% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Jun 2024
Wife and kids loved it! Our view from our room to the pool and the entire experience was great
1 out of 5
by A verified traveler

Posted 14 Jun 2024
There was no hot water in the shower and after repeated requests and constant acknowledgement by the staff, they did not address the problem! During checkout, when I complained, I was promised a call by the manager but I never received any call either.
3 out of 5
by A verified traveler from Huntsville

Posted 11 Jun 2024
Poor staff; more interested in the cell phone than assisting.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jun 2024
3 out of 5
by A verified traveler from Irvine

Posted 5 Jun 2024
It’s ok hotel. The rooms are average. The carpeted area in the walk ways are dirty!!
Comment from Hotel Management
7 Jun 2024 by Gabriel, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Posted 4 Jun 2024
Clean and friendly staff
Comment from Hotel Management
7 Jun 2024 by Gabriel, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler

Posted 25 May 2024
Place is old, feels like a nice hotel at first, but rooms are very dated. Also very confusing to navigate on arrival. No useful signage.
Comment from Hotel Management
26 May 2024 by Gabriel, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler

Posted 25 May 2024
Comment from Hotel Management
26 May 2024 by Gabriel, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted 24 May 2024
The rooms were outdated
Comment from Hotel Management
25 May 2024 by Gabriel, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler

Posted 22 May 2024
Decent stay, no hot water and I didn’t have time to complain nor did I really care since it was only a couple days. Convenient though, and the airport shuttle was a life savor.
Comment from Hotel Management
25 May 2024 by Gabriel, Hotel Management
Thanks for staying with us. We appreciate your feedback!