Ratings based on 981 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
Great
Comment from Hotel Management
11 Jun 2024 by The Management, Hotel Management
Dear Yanees,I appreciate your review and your visit.We hope to be at your service again.Sincerely
by A verified traveler
Posted 7 Jun 2024
Rooms were clean, staff was kind but the pushy sales person wouldn’t let up. If you just want a place to sleep the beds are old & warm out. Pool is old & tiles are falling off the walls & bottom of pool coming up. Sodas are flat & beers are served from dirty glasses. Stayed 2 days. Wouldn’t come back though.
Comment from Hotel Management
8 Jun 2024 by D, Hotel Management
Thank you for staying with us, we appreciate your feedback :)
by A verified traveler
Posted 6 Jun 2024
Comment from Hotel Management
7 Jun 2024 by D, Hotel Management
Thank you for staying with us!
by A verified traveler from chincoteague island
Posted 5 Jun 2024
Comment from Hotel Management
6 Jun 2024 by The Management, Hotel Management
Dear Roland,I appreciate your review.Thank you for your visit.We hope te be at your service again.Sincerely
by A verified traveler
Posted 5 Jun 2024
Staff were extremely friendly
Comment from Hotel Management
5 Jun 2024 by The Management, Hotel Management
Dear Stuart,Thank you for your visit and for your comments.We hope to be at your service again.Sincerely
by A verified traveler
Posted 30 May 2024
Very nice
Comment from Hotel Management
31 May 2024 by The Management, Hotel Management
Dear Enrique,I appreciate your review.Our staff and I hope to be at your service again.Sincerely
by A verified traveler from san antonio
Posted 29 May 2024
very bad service, very rude check inn, very old and neglected, there was a cockroach in the bathroom sink and when I complained, they told me it was because of the heat, very bad
Comment from Hotel Management
29 May 2024 by D, Hotel Management
Dear Daniel, thanks for you comment we are taking note concerning your stay at our property, we very sorry about your experience, we will work to improve our service.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
17 Jun 2024 by The Management, Hotel Management
Dear Bette,I appreciate your review and your visit.Our staff and I hope to be at your service again.Sincerely
by A verified traveler
Posted 26 May 2024
Very deceiving. From the pictures on Expedia I was excited about our stay. I was also under the impression that I booked an all inclusive. The resort was not what I was expecting and it was not an all inclusive which turned out to be ok as the one and only restaurant had terrible food. We had to pay an extra $200 US to upgrade our room to get a fridge so we could buy our own food. The fridge was sooooo small.
Comment from Hotel Management
26 May 2024 by D, Hotel Management
Thank you for your comments
by A verified traveler
Posted 25 May 2024
Breakfast was good, and we liked the accessible parking.
Comment from Hotel Management
25 May 2024 by D, Hotel Management
Thank you for staying with us
