Ratings based on 2,111 Verified Reviews

4.3 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 21 May 2024
If you needed anything from the lobby you could never get in touch with them. The valet parking was really expensive and system was down so you had to order your car on the bottom and wait a good amount of time for it to arrive. In the restaurant the person who was our waiter had the worst attitude he wanted to close the kitchen before time and just made the experience really bad. The shower broke the last day but because i was never able to get ahold with anyone at the lobby i could not get it fix in the morning. Rooms are nice and spacious and location is really convenient
5 out of 5
by A verified traveler

Posted 19 May 2024
Great location, walking distance from Mascone. Clean. Thank you for holding my bag all day before check in. Shout out to the person who helped me check in. Great experience!
Comment from Hotel Management
21 May 2024 by Kim, Hotel Management
Hello from San Francisco!Thank you for your response and for choosing Marriott.
5 out of 5
by A verified traveler

Posted 18 May 2024
I missed the room service and dinner options
Comment from Hotel Management
21 May 2024 by Kim, Hotel Management
Hello from San Francisco!We appreciate your response and for choosing Marriott. We hope you visit again soon.
5 out of 5
by A verified traveler

Posted 15 May 2024
Good experience
Comment from Hotel Management
15 May 2024 by Kimberly, Hotel Management
Greetings, Thank you for your response and for choosing Marriott.
5 out of 5
by A verified traveler

Posted 12 May 2024
Great location, friendly staff and clean, comfortable rooms.
Comment from Hotel Management
14 May 2024 by Kim, Hotel Management
Greetings from San Francisco!Thank you for your response and for choosing Marriott
5 out of 5
by A verified traveler

Posted 10 May 2024
Beautiful hotel, easy checking and checkout
Comment from Hotel Management
14 May 2024 by KIM, Hotel Management
Greetings from San Francisco!Thank you for your response and for choosing Marriott
5 out of 5
by A verified traveler

Posted 8 May 2024
Comment from Hotel Management
9 May 2024 by KIM, Hotel Management
Greetings from San Francisco!Thank you for your response and for choosing Marriott!
5 out of 5
by A verified traveler

Posted 8 May 2024
Comment from Hotel Management
9 May 2024 by KIM, Hotel Management
Greetings from San Francisco!Thank you for your response and for choosing Marriott!
5 out of 5
by A verified traveler

Posted 7 May 2024
Comment from Hotel Management
8 May 2024 by KC, Hotel Management
Greetings from San Francisco!Thank you for your response, and for choosing Marriott.
5 out of 5
by A verified traveler

Posted 6 May 2024
It was a gorgeous view of the city
Comment from Hotel Management
8 May 2024 by KC, Hotel Management
Greetings from San Francisco!Thank you for your response, and for choosing Marriott.