Ratings based on 984 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Malden
Posted 25 May 2024
Commodes not working
by A verified traveler
Posted 25 May 2024
Nice and clean rooms !! Excellent customer service
Comment from Hotel Management
25 May 2024 by Ramada Limited, Hotel Management
Thank you for the positive review. We look forward to seeing you during your next visit to the San Francisco area.
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
14 May 2024 by Ramada Limited, Hotel Management
Thank you very much for the wonderful review. We look forward to seeing you during your next visit to the San Francisco Bay Area.
by A verified traveler
Posted 12 May 2024
It’s good for being close to the airport and providing parking for an extended trip. Plus, we appreciated them booking us a Lyft in the morning to take us to the airport. That’s a nice touch. Everything else about the hotel is pretty basic though.
Comment from Hotel Management
14 May 2024 by Ramada Limited, Hotel Management
Thank you very much for the positive review. We look forward to seeing you during your next visit to the San Francisco International Airport area.
by A verified traveler
Posted 10 May 2024
Noise complaints and Smoke smell even in the non smoking room
Comment from Hotel Management
10 May 2024 by Customer Care Team, Hotel Management
Dear Anbazhagan, we're deeply sorry to hear about the noise disturbances and the smoke smell you experienced during your stay, especially in a designated non-smoking room. Please accept our sincere apologies for any inconvenience this may have caused. Your feedback regarding cleanliness, property conditions, and facilities is concerning and certainly not reflective of our standards. We take such matters very seriously, and we'll handle them immediately with our team to ensure a more comfortable and pleasant experience for all our guests in the future. Your satisfaction is our top priority, and we appreciate you bringing these issues to our attention. If there's anything else we can do to make it up to you or assist you further, please don't hesitate to reach out. We hope to have the opportunity to welcome you back for a much-improved stay.Kind regards,Ramada SFOCustomer Care Team
by A verified traveler
Posted 9 May 2024
Staff was amazing. Heaps of food places around. Also so easy to find from the airport. Im from nz so road are tricky for me. But was easy to drive to and from. Rooms are abit dated. But besides thats. Amazing place 😊
Comment from Hotel Management
10 May 2024 by Customer Care Team, Hotel Management
Dear Dillon, we're thrilled to hear that you had a wonderful experience with our staff and found our location convenient, especially for navigating from the airport. We understand that driving in a new city can be challenging, so we're glad to hear that our location was easy to find and navigate to and from. While we appreciate your feedback about the dated rooms, we're pleased to know that overall, you had an amazing stay. Your satisfaction is important to us, and we'll certainly take your comments into consideration as we continue to improve our accommodations. Thank you for choosing to stay with us, and we look forward to welcoming you back for another great stay in the future!Kind regards,Ramada SFOCustomer Care Team
by A verified traveler
Posted 6 May 2024
This property needs some upgrades in the lobby and exterior- but my room was reasonable nice…
Comment from Hotel Management
6 May 2024 by Ramada Limited, Hotel Management
Thank you for the positive review. We look forward to seeing you again during your next visit to the San Francisco area.
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Ramada Limited, Hotel Management
Thank you for your comments and review. We look forward to addressing all of your concerns and hope you will visit us again during your next stay at our property.
by A verified traveler
Posted 15 Apr 2024
I did not like that the refrigerator did not have a control knob I could turn to control the temperature.
Comment from Hotel Management
16 Apr 2024 by Ramada Limited, Hotel Management
Thank you for the great review! We look forward to seeing you again on your next visit to the San Francisco area.
by A verified traveler
Posted 13 Apr 2024
Excellent facilities and Great Customer Service
Comment from Hotel Management
14 Apr 2024 by Ramada Limited, Hotel Management
Thank you for the wonderful and positive comments. We look forward to seeing you on your next visit back to the San Francisco area.
