Ratings based on 1,000 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2020 on Hotels
Comment from Hotel Management
10 Dec 2020 by Neal B. , Hotel Management
Please allow me to apologize for the inconveniences you experienced during your time with us. I can assure you that what you have described is not typical and these issues been addressed with our management. It is my sincere hope that we will have another opportunity to impress you in the future.
by A verified traveler
Posted 9 Dec 2020 on Travelocity
Staff was rude and not very helpful. Manager was the worst
Comment from Hotel Management
9 Dec 2020 by Sam, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Stressed out, no relief
Posted 29 Nov 2020 on HotelsCleaning ladies were amazing, hotel staff not so much. Came outside two nights ago to police and tow truck with my newly purchased vehicle. End result, My car got towed and I have all my stuff with my 10 month old in the room and am being charged 40$ for a late check-out. Oh and I was charged over $100 to check in early, habingnowhere to go cause my house is getting bugbombed
Comment from Hotel Management
29 Nov 2020 by Nil., Hotel Management
Thank you for taking the time to complete a review of your stay with us. I am terribly sorry your stay was filled with so many disappointments. Again, I do apologize for any inconvenience and that the stay was not to standards. I will bring it up with the team and discuss what we can do to improve our execution moving forward.
by A verified traveler
Posted 29 Nov 2020 on Hotels
Comment from Hotel Management
29 Nov 2020 by Neal,, Hotel Management
Dear John, Thank You! We are delighted to hear you enjoyed your stay with us and appreciate the lovely feedback. We hope to see you again soon! Stay Safe.
by A verified traveler
Posted 10 Nov 2020 on Hotels
Comment from Hotel Management
10 Nov 2020 by Neal B. , Hotel Management
Please allow me to apologize for the inconveniences you experienced during your time with us. I can assure you that what you have described is not typical and these issues been addressed with our management. It is my sincere hope that we will have another opportunity to impress you in the future.
by A verified traveler
Posted 9 Nov 2020 on Hotels
Comment from Hotel Management
9 Nov 2020 by Sam B., Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler from Phoenix, AZ
Posted 5 Nov 2020
What an amazing hotel to find. The staff were nice and the room was perfect and close to everything!
Comment from Hotel Management
5 Nov 2020 by Neal B., Hotel Management
Dear Frank, Thank You! We are delighted to hear you enjoyed your stay with us and look forward to seeing you again soon! stay safe !
by A verified traveler
Posted 31 Oct 2020 on Travelocity
A racoon visited us! Clean, well kept and newly remodeled room
Comment from Hotel Management
31 Oct 2020 by Sam, Hotel Management
Dear Guest, Thank You! We are delighted to hear you enjoyed your stay with us and appreciate the lovely feedback. We hope to see you again soon! Stay Safe.
by A verified traveler
Posted 22 Oct 2020 on Hotels
Comment from Hotel Management
22 Oct 2020 by Neal B. , Hotel Management
Dear Randall,
Thank You! We are delighted to hear you enjoyed your stay with us and look forward to seeing you again soon!
by A verified traveler
Posted 18 Oct 2020
Comment from Hotel Management
19 Oct 2020 by Sam, Hotel Management
Dear Guest, Thank You! We are delighted to hear you enjoyed your stay with us and appreciate the lovely feedback. We hope to see you again soon! Stay Safe.
