Ratings based on 977 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Paid almost $500 per night for this hotel. TV only had four stations. WiFi was not very good. No room service or restaurant. Very noisy. Can hear the room above me too much. Elevator has been patched but not painted. For $500 a night I felt violated. If I paid $200 I wouldn’t be as hard on it but for this kind of money I have certain expectations
by A verified traveler
Posted 10 May 2024
by A verified traveler
Posted 5 May 2024
The staff was friendly, the room was clean and comfortable, and the location was convenient. Would definitely stay here again!
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
7 May 2024 by Customer Care Team, Hotel Management
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
by A verified traveler
Posted 27 Apr 2024
Very cute boutique hotel in San Francisco! Would recommend!
by A verified traveler
Posted 19 Apr 2024
Neighborhood Chic. I loved this place. Very comfortable, affordable and convenient. I will definitely stay here again!
by A verified traveler
Posted 15 Apr 2024
While I Was staying in the hotel I decided to go get some food. But before i left i set camera on my laptop to record video and opened a search browser. I left and found a nice pizza by the slice place not far away. got back to my room about 35 minutes after i left. on my way to my door i thought i heard my room door shut. i unlocked the door and no one was there. After watching some tv and eating my pizza i remebered i set the camera. And i Caught a guy in a mask with gloves come in from the fire escape. luckily and not sure why he didnt take anything. dint take my laptop. I reported this to the front desk showed him the video. he asked me to email it to the hotel email. and nothing else. ive never heard from the hotel since even though i have reached out many times. they didnt want to move me to a different room and wasnt going to reimburse me for my room since nothiing was taken. And he didnt seem concerned or suprised. i do not recomend this hotel. out side of that it was a clean and nice hotel with little amenities. and was totaly a fair price for what i paid.
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
7 May 2024 by Customer Care Team, Hotel Management
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
by A verified traveler
Posted 13 Apr 2024
Smallest room I've ever seen. No parking. Sketchy neighborhood. Would not stay there again for that price. 65 dollar room at most.
by A verified traveler
Posted 11 Apr 2024
Clean quiet restful, thanks
