Ratings based on 1,172 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 17 May 2024
Nice place perfect if you are going to a giants game. Limited parking
5 out of 5
by A verified traveler

Posted 15 May 2024
This was the perfect location for our trip to San Francisco! It is so easy to walk to Oracle Park for a baseball game and had easy access to the metro system. The rooms were spacious and so clean. We did wish that there was a valet option and parking with the hotel. Overall, we had the best time!
Comment from Hotel Management
16 May 2024 by Jaumel, Hotel Management
Thank you for your kind words. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 15 May 2024
Excellent customer service free break fast. Feel Comfy at room
Comment from Hotel Management
16 May 2024 by Jaumel, Hotel Management
Thank you for your kind words. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 15 May 2024
It was so close to Oracle ball park !
Comment from Hotel Management
16 May 2024 by Jaumel, Hotel Management
Thank you for your kind words. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 15 May 2024
Was very happy with this location and the service of the staff
Comment from Hotel Management
15 May 2024 by Zuleicka, Hotel Management
Thank you so much Gerald for your great review! We hope to see you again soon :)
5 out of 5
by A verified traveler

Posted 14 May 2024
Comment from Hotel Management
16 May 2024 by Jaumel, Hotel Management
Thank you for your kind words. We hope to see you again soon.
4 out of 5
by A verified traveler

Posted 14 May 2024
We were told that the inside restaurant had recently reopened & were very disappointed to find that it wasn’t.
Comment from Hotel Management
14 May 2024 by Shannon, Hotel Management
Thank you for your feedback! I apologize if there was a miscommunication regarding the restaurant. The ground floor restaurant, Kaiyo, is open but could have been closed at the time you wanted to visit. They are currently open for dinner service only, from 5pm-11pm or so. Again, we apologize for this miscommunication but hope you are able to come back to the property to experience all of our amenities!
5 out of 5
by A verified traveler

Posted 13 May 2024
Great place to stay when in town for a giants game
Comment from Hotel Management
13 May 2024 by Jaumel, Hotel Management
We appreciate your kind words and hope to see you again!
5 out of 5
by A verified traveler from Travis AFB

Posted 13 May 2024
Safe, quiet, walkable, and plenty of dining options in the area. Great option if going to a Giants game.
Comment from Hotel Management
13 May 2024 by Jaumel, Hotel Management
We appreciate your kind words and hope to see you again!
5 out of 5
by A verified traveler from Palm Springs

Posted 13 May 2024
Easy access to public transport.
Comment from Hotel Management
13 May 2024 by Jaumel, Hotel Management
We appreciate your kind words and hope to see you again!