Ratings based on 965 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Restaurant in the same building
by A verified traveler
Posted 13 May 2024
The staff is so friendly. Our room is always clean, and if we need anything the staff is more than willing to accommodate. It’s just a few blocks away from the pier so you can just walk there.
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
12 May 2024 by Zoe, Hotel Management
Hi Spencer, Thank you for the 5-star rating. Your support is truly appreciated!Thank You,Samantha JonesGeneral Manager
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
12 May 2024 by Zoe, Hotel Management
Hello Julia, Thank you for your positive rating! Your feedback is truly appreciated, and we look forward to the opportunity to host you again in the future.Thank You,Samantha JonesGeneral Manager
by A verified traveler
Posted 6 May 2024
The front desk staff was snobby and we did not get the queen room that i prepaid for. The valet staff were amazing and very helpful. Would not go back though.
by A verified traveler
Posted 6 May 2024
Valet very helpful and friendly
Comment from Hotel Management
12 May 2024 by Zoe, Hotel Management
Hi Elizabeth, Thank you for your positive feedback and 5-star rating. We are thrilled to hear that our valet service was very helpful and friendly. Your kind words are truly valued. Hope we have a chance to impress you again in the future.Thank You,Samantha JonesGeneral Manager
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
12 May 2024 by Zoe, Hotel Management
Hello Jody, Thank you for your 5-star rating. We truly appreciate your support! Your feedback helps us improve our service. We look forward to welcoming you back in the future.Thank You,Samantha JonesGeneral Manager
by A verified traveler
Posted 4 May 2024
I like everything
Comment from Hotel Management
12 May 2024 by Zoe, Hotel Management
Hello Harold, Thank you for your positive feedback and 5-star rating. We are thrilled that you enjoyed your experience with us. We look forward to the opportunity to welcome you back in the future!Thank You,Samantha JonesGeneral Manager
by A verified traveler
Posted 3 May 2024
Convenient location.
Comment from Hotel Management
12 May 2024 by Zoe, Hotel Management
Hello Walt, Thank you for your feedback on the 5-star rating and mentioning the convenient location. We appreciate your support and look forward to welcoming you back in the future.Thank You,Samantha JonesGeneral Manager
by A verified traveler
Posted 1 May 2024
Hotel Zoe was walking distance from the Wharf which was my favourite part of this stay. The staff was always polite and accomadating.
I liked that there was bike rentals available although it was too windy for what I was used to. Maybe next time I'll take advantage of it.
My partner has a diff sleep schedule than me and usually I can mitigate this by hanging out in another room. I wish the lobby/work space was a bit brighter or easier to see. However, the lounge/terrace area is comfortable and I enjoyed the option to smoke some marshmellows for s'mores. I liked that the area wasn't too "busy" so that for uber/lyft/taxi, it was easy to drop off/pick up. The hotel was clean and the king sized bed upgrade was comfortable.
Appreciate the men at the front desk and at the entrance.
I did dine at their restaurant. It is okay
Comment from Hotel Management
4 May 2024 by Zoe, Hotel Management
Hi Lauren, Thank you for sharing your feedback about your stay at Hotel Zoe. We are thrilled to hear that you enjoyed our convenient location near the Wharf and the comfort of the king-sized bed upgrade. Your suggestions regarding the lobby/work space are valuable to us, and we will take them into consideration for future improvements. We are glad you found our staff accommodating and the terrace area enjoyable. We look forward to welcoming you back for another pleasant experience!Thank You,Samantha JonesGeneral Manager
