Ratings based on 996 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
Clean property, pretty modern and conveniently located close to UoP school and other spots. Staff is friendly. Parking is not convenient, they offer a valet only service where they park your car off premise for $65 per night.
Comment from Hotel Management
10 May 2024 by LA, Front Office Supervisor, Hotel Management
Thank you for your feedback! I'm glad to hear that you found our property clean, modern, and conveniently located. We strive to provide a friendly and welcoming atmosphere for our guests. Regarding parking, I understand that our current valet-only service may not be ideal for everyone. We'll take this into consideration as we continue to improve our services and offerings. If you have any further suggestions or concerns, please feel free to let us know.
by A verified traveler
Posted 9 May 2024
Good locations. Room had no sunlight and constant noise.
Comment from Hotel Management
10 May 2024 by LA, Front Office Supervisor, Hotel Management
Despite the room's lack of sunlight and constant noise, we're grateful for your stay with us and hope you were able to enjoy our convenient location. Your feedback helps us improve for future guest.
by A verified traveler
Posted 29 Apr 2024
The staff are going over and above, late checkout, microwave delivery to the room, printing a document. They've been fantastic and helpful.
Comment from Hotel Management
10 May 2024 by LA, Front Office Supervisor, Hotel Management
Hello Robynne, That's wonderful to hear! It sounds like the staff went the extra mile to make your stay comfortable and convenient. Their attention to detail and helpfulness really shine through. Thank you for staying with us!
by A verified traveler
Posted 19 Apr 2024
Game room was a plus, on site restaurant and walking distance to mall made eating options easy. Room itself was just ok but staff and hotel cleanliness made up for it
Comment from Hotel Management
10 May 2024 by LA, Front Office Supervisor, Hotel Management
Hello Irene, Thank you for the review. Glad you enjoyed your stay and hope to see you back sometime soon!
by A verified traveler
Posted 9 Apr 2024
The art was well curated and the room including the bathroom was quite spacious.
Comment from Hotel Management
9 Apr 2024 by Hotel Zetta, Hotel Management
Thank you for the review! Glad you enjoyed your stay and hope to see you back sometime soon.
by A verified traveler
Posted 1 Apr 2024
Close to trams and close to everything. Great size rooms and bathroom. Awesome amenities. Parking too expensive.
Comment from Hotel Management
1 Apr 2024 by Hotel Zetta, Hotel Management
Hello Zane and thank you for the review. Happy to hear that you enjoyed our rooms and amenities. Parking downtown can be costly. There are a few self park ramps nearby that offer discounts based on availability. We hope to see you back sometime soon!
by A verified traveler
Posted 21 Mar 2024
Comment from Hotel Management
14 Apr 2024 by Hotel Zetta, Hotel Management
Hello Mason, thank you for the five stars and happy to hear you enjoyed your stay. Hope to see you back sometime soon.
by A verified traveler
Posted 15 Feb 2024
Great stay
Comment from Hotel Management
24 Feb 2024 by Hotel Zetta, Hotel Management
Hello Diana and thank you for the great review! Hope to see you back sometime soon.
by A verified traveler
Great service
Posted 11 Feb 2024 on HotelsFrom the time we checked in to the time we checked out, the staff was amazing and super helpful. The rooms were nice and featured fun amenities. The only drawback was the daily $35 "resort fee" That was a bit steep. We were told that was for the coffee and internet. (this is where I would insert an eyeroll emoji). Regardless, it was a great place. Make sure you go to the speakeasy there. fun!
Comment from Hotel Management
12 Feb 2024 by Hotel Zetta, Hotel Management
Thank you for the review! Glad you enjoyed your stay and hope to see you back sometime soon.
by A verified traveler
Posted 27 Jan 2024 on Hotels
Comment from Hotel Management
31 Jan 2024 by Hotel Zetta, Hotel Management
Thank you for the great review. We hope to see you back sometime soon!
