Ratings based on 962 Verified Reviews

4.5 out of 5
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Edmonton

Posted 22 May 2024
One block one way homeless everywhere otherwise great value and nice hotel.
4 out of 5
by A verified traveler

Posted 21 May 2024
Nice hotel. No parking. Awful coffee.
5 out of 5
by A verified traveler

Posted 20 May 2024
Love the uniqueness of the property and the staff was superb 👌
Comment from Hotel Management
22 May 2024 by Customer Service, Hotel Management
Pattie, thank you for taking the time to share your experience at Hotel Spero. The team members are thrilled to hear you loved the uniqueness of the property and found the service superb. We look forward to welcoming you back soon!
3 out of 5
by A verified traveler

Posted 20 May 2024
The bed was very uncomfortable. The location was good but there was not a lot of security. No key required for entry or to get to the floors.
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Brenda, thank you for sharing your thoughts. It is good to hear that you liked the location. We appreciate your feedback about the security and will look into ways to improve it. Your comments about the bed will also be reviewed. Your input is valuable to us. Safe travels!
4 out of 5
by A verified traveler

Posted 19 May 2024
Loved how we could check in early
5 out of 5
by A verified traveler

Posted 16 May 2024
Nicer than expected. You must pay for outside property parking garage
Comment from Hotel Management
17 May 2024 by Customer Service, Hotel Management
Dana, thank you for your positive feedback! The team at Hotel Spero is delighted to hear you had a better-than-expected stay. For convenience, detailed parking information is available to help guests plan accordingly. We hope to welcome you back soon!
3 out of 5
by A verified traveler from Montreal

Posted 16 May 2024
No coffee in the room, no water. Area very sketchy. Never again.
Comment from Hotel Management
18 May 2024 by Customer Service, Hotel Management
Patrick, thank you for sharing your feedback. Your insights regarding the amenities and the surrounding area are valuable. It is disappointing to hear your experience did not meet your expectations. Your input will help us improve for future guests. Safe travels.
5 out of 5
by A verified traveler

Posted 16 May 2024
The staff and hotel were remarkable 👌 absolutely loved my stay. The folks around the corner in tenderloin I can imagine are scary for some. I personally ran into nothing but wonderful people and also the homeless. Drugs and such are prevalent.. so dont poke the bear we say in Montana 😉
Comment from Hotel Management
17 May 2024 by Customer Service, Hotel Management
Travis, Hotel Spero is thrilled to hear you had an amazing stay and found our team remarkable! It's wonderful you encountered friendly individuals in the area and had a positive experience. We hope to welcome you back soon for another enjoyable visit.
5 out of 5
by A verified traveler from New York

Posted 15 May 2024
Great price and amazing service. Was traveling with my pet and the front desk clerk went out of his way to find me the best option for me and my cat! Loved the modern rooms as well and the historic feel of the lobby!
Comment from Hotel Management
17 May 2024 by Customer Service, Hotel Management
Cameron, thank you for your wonderful feedback! Hotel Spero is delighted that you enjoyed the modern rooms and the historic atmosphere of the lobby. Our team members are always willing to go the extra mile to ensure you and your pet have a comfortable stay. We're looking forward to welcoming you back!
5 out of 5
by A verified traveler

Posted 13 May 2024
It was near Union Square, great loction
Comment from Hotel Management
15 May 2024 by Customer Service, Hotel Management
Bruce, thank you for sharing your experience at Hotel Spero. We're thrilled to know that you appreciated our prime location near Union Square. We look forward to welcoming you back the next time your travels bring you to the area.