Ratings based on 1,096 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
Woke up at 3am with bed bugs over my pillow. Was given another room and later told they were ants. Im not convinced but either way, they should not have been in the bed. I was bitten by them and only offered a very small refund. No apology.
by A verified traveler
Posted 24 Apr 2024
I had a brief stay as I arrived late and left very early the following day but the Serra mattress was excellent and the room was in a quiet location. The staff was courteous. If I’m ever in S.F. again I will stay there.
by A verified traveler
Posted 24 Apr 2024
my last choice
by A verified traveler
Posted 23 Apr 2024
Front desk was excellent and very helpful
by A verified traveler
Posted 17 Apr 2024
by A verified traveler from Las Vegas
Posted 16 Apr 2024
Would be nice to have refrigerator in the room
by A verified traveler
Posted 16 Apr 2024
It was so good, very clean and staff are very nice. The last shuttle comes at 10.30.
by A verified traveler
Posted 16 Apr 2024
Overall a nice stay for a short trip! If driving, parking cost $12/day which I didn't know about until I got there.
by A verified traveler
Posted 14 Apr 2024
by A verified traveler
Posted 13 Apr 2024
Close to the airport.
