Ratings based on 315 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by Hotel Bijou Team, Hotel Management
Dear Guest,Thank you for choosing Hotel Bijou for your accommodation and we greatly appreciated your feedback.
by A verified traveler
Posted 26 May 2024
The area around is dirty and full of homeless.
Comment from Hotel Management
28 May 2024 by Hotel Bijou Team, Hotel Management
Dear Guest,Thank you for choosing Hotel Bijou for your accommodation and greatly appreciated your feedback.
by A verified traveler
Posted 21 May 2024
Very good hotel excellent location just the beds are very bad to to soft
Comment from Hotel Management
22 May 2024 by Hotel Bijou Team, Hotel Management
Dear Guest,Thank you for choosing Hotel Bijou for your accommodation and greatly appreciated your feedback.
by A verified traveler
Posted 20 May 2024
The area was definitely not somewhere you would feel safe to take a walk at night and the hotel is located right at the middle of downtown around the corner of Tenderloin. My view from the 5th floor was that of at least 10 homeless people at all times plus suspicious drug activity; loud music and nonstop talking yelling and arguing basically couldn’t sleep at all. Definitely won’t be going back and don’t recommend it.
Comment from Hotel Management
20 May 2024 by Hotel Bijou Team, Hotel Management
Dear Iris,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us. We will be using the feedback you provided to make improvements.
by A verified traveler
Posted 18 May 2024
The property is absolutely amazing!! The hotel is in a perfect location that is walking distance to multiple bus stops and to the Union Square.
Many tour options pcik up from nearby as well.
The staff are the most friendly staff i have ever encountered! Not only will they greet you at the door, but also to and from their way to work if they see you. All staff gave great reccommendations of places to visit and eat.
The hotel is located near the tenderlion district - which is known for homelessness and can be quite noisy at night. Earplugs were provided for all occupants of the room though!
Although Expedia states there is a breakfast - it is not a full nor a hot breakfast. Coffee, water, tea are constantly available through the day. A microwave is located at the bar/front desk as well. We had no issues making instant oatmeal with the complimentary breakfast bar though it can be inconvenient for others. Muffins, yogurt cups and fruit are served for breakfast.
Overall i would absolutely recommend staying at the Bijou to anyone!
Comment from Hotel Management
20 May 2024 by Hotel Bijou Team, Hotel Management
Dear Jessica,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we are glade you enjoyed your time with us. We hope to see you again soon!
by A verified traveler
Posted 3 May 2024
Great staff and servive, neighborhood is pretty scketchy but the hotel was great
Comment from Hotel Management
8 May 2024 by Hotel Bijou Team, Hotel Management
Dear Guest,Thank you for choosing Hotel Bijou for your accommodation and we greatly appreciated your feedback.We look forward in welcoming you back soon!
by A verified traveler
Posted 2 May 2024
No good room.
Comment from Hotel Management
8 May 2024 by Hotel Bijou Team, Hotel Management
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements.
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
22 May 2024 by Hotel Bijou Team, Hotel Management
Dear Guest,Thank you for choosing Hotel Bijou for your accommodation and greatly appreciated your feedback. We look forward in welcoming you back soon.
by A verified traveler
Posted 29 Apr 2024
This hotel is beautiful!!! They’re extremely hospitable and welcoming. They care about you so much even though you’ll only be there for a few days. The lobby was a great place to hang out. It was super close to all the public transports. They even brought a portable fridge up for us upon request. I would absolutely stay there again!
Comment from Hotel Management
29 Apr 2024 by Hotel Bijou Team, Hotel Management
Dear Adrianne,Thank you for choosing Hotel Bijou for your accommodation. We greatly appreciated your feedback and we hope to see you again soon!
by A verified traveler from Los Angeles
Posted 29 Apr 2024
Too many homeless around and unsafe.
Comment from Hotel Management
29 Apr 2024 by Hotel Bijou Team, Hotel Management
Dear Ana,Thank you for choosing Hotel Bijou for your accommodation and we greatly appreciated your feedback.
