Ratings based on 978 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Perfect location, close to Ferry Building, clean very friendly staff. Modern room and bathroom.
by A verified traveler
Posted 25 May 2024
Positive experience.
by A verified traveler
Posted 22 May 2024
We came for the Bay to Breakers race and it is located near the start line of the race. The vibe and views are excellent.
Comment from Hotel Management
23 May 2024 by Tony L, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler from Los Angeles
Posted 17 May 2024
Close to everything
Comment from Hotel Management
17 May 2024 by Tony L, Hotel Management
Thank you for your feedback. We will be addressing your concerns.
by A verified traveler
Posted 12 May 2024
Love the location and costumer service .
Comment from Hotel Management
12 May 2024 by Tony L, Hotel Management
Thank you so much! We're thrilled to hear you enjoyed both the location and our customer service. We look forward to welcoming you back for another wonderful stay in the future.
by A verified traveler
Posted 11 May 2024
Always a pleasure to stay here
Comment from Hotel Management
12 May 2024 by Tony L, Hotel Management
Thank you for your kind words! We're delighted to hear that you had a positive experience with us. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back again soon
by A verified traveler from Oakland
Posted 28 Apr 2024
Comment from Hotel Management
19 May 2024 by Tony L, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
12 May 2024 by Tony L, Hotel Management
Thank you for your positive experience with us. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back again soon!
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
1 May 2024 by Tony, Hotel Management
Thank you for your feedback. We will be addressing your concerns
by A verified traveler
Posted 14 Apr 2024
Small room, I think it's expensive for that amount of money.
But the advantage is that it's near the waterfront.
Comment from Hotel Management
15 Apr 2024 by Jessica W, Hotel Management
Tetiana, Thank you for sharing your feedback with us. We appreciate your perspective on the room size and pricing. We're glad to hear that you enjoyed the advantage of our convenient waterfront location. We're always striving to improve, and your insights help us do just that. We hope to have the opportunity to welcome you back in the future.
