Ratings based on 1,276 Verified Reviews

4.8 out of 5
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 May 2024
So clean, quiet and convienant.
Comment from Hotel Management
29 May 2024 by Laura, Hotel Management
Dear Mel,Thank you for taking the time to share your experience. We are happy to hear that your stay with us was enjoyable. We hope to have the pleasure of welcoming you back soon.Best regards,
5 out of 5
by A verified traveler

Posted 28 May 2024
Comment from Hotel Management
29 May 2024 by Laura, Hotel Management
Dear Jessica,Thank you so much for the 5-star rating. We are delighted to hear that your stay with us was enjoyable, and we hope to welcome back as our guest in the near future. Best regards,
5 out of 5
by A verified traveler

Posted 28 May 2024
Absolutely one of my favorite places! Easy to get wherever you want to go. Not just for air travelers!
Comment from Hotel Management
28 May 2024 by Laura, Hotel Management
Dear Kate,Thank you so much for the wonderful review. We are delighted to hear that your stay with us was enjoyable and that our location was perfect for your needs. We hope to have the opportunity to welcome you back soon. Best regards,
5 out of 5
by A verified traveler

Posted 24 May 2024
Great experience. Highly recommended.
Comment from Hotel Management
25 May 2024 by Krista, Hotel Management
Hello Malcolm, thank you kindly for your wonderful 5 out of 5 rating of your stay with us her at the Grand Hyatt at SFO. We love to know that you had a lovely experience, and we hope to be able to welcome you back as our guest again! Kind Regards, Krista
5 out of 5
by A verified traveler

Posted 21 May 2024
Excellent location, amazing service!
Comment from Hotel Management
22 May 2024 by Laura, Hotel Management
Dear Jill,Thank you so much for the 5-star rating. We are delighted to hear that your stay with us was enjoyable and that you were pleased with the service from our staff. Our hotel staff takes pride in providing each guest with the highest level of care and will appreciate your comments. We hope to welcome you back soon. Best regards,
5 out of 5
by A verified traveler

Posted 20 May 2024
Very convenient for early and late flights
Comment from Hotel Management
20 May 2024 by Laura, Hotel Management
Dear Kelly,Thank you so much for taking the time to provide your rating. We love hearing that your stay with us was enjoyable and that our location was perfect for your travel needs. We hope to welcome you back soon. Best regards,
5 out of 5
by A verified traveler from san jose

Posted 18 May 2024
v good checkin
Comment from Hotel Management
19 May 2024 by Lindsey, Hotel Management
Dear Philippe,Thank you for your feedback and review. We are happy to hear that check in was great. We would love to have you as our guest again.Best Wishes
5 out of 5
by A verified traveler

Posted 16 May 2024
Great stay connected to the airport!
Comment from Hotel Management
16 May 2024 by Ana, Hotel Management
Dear Rashell,Thank you for providing feedback. We appreciate you staying with us in San Francisco. We're glad you enjoyed your stay. We hope to see you again!
4 out of 5
by A verified traveler from st lazare

Posted 14 May 2024
Convenient for an overnight layover. Bar and restaurants closed early. Rooms clean but ordinary for the price.
Comment from Hotel Management
14 May 2024 by Ana, Hotel Management
Dear Scott,Thank you for your feedback. We are delighted to hear that our hotel's location was convenient for you and that you enjoyed the cleanliness. We hope to see you again soon!
5 out of 5
by A verified traveler

Posted 13 May 2024
Comment from Hotel Management
15 May 2024 by Jamison, Hotel Management
Hello Matthew, Thank you for taking the time to leave a rating review of our hotel. We hope that you enjoyed your stay! We look forward to welcoming you again at Grand Hyatt at SFO!Best regards,Jamison