Ratings based on 268 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Walking distance to tons of great restaurants and activities. Would definitely recommend and stay there again.
by A verified traveler
Posted 13 May 2024
by A verified traveler from Philadelphia
Posted 13 May 2024
Great experience, clean, organized, refreshing. There are many restaurants and bars, and has a great pool!
Comment from Hotel Management
13 May 2024 by General Manager, Hotel Management
Hello Mohamed,We're thrilled to hear that you had a great experience with us! Providing a clean, organized, and refreshing environment for our guests is our priority, and we're glad that you enjoyed it. It's also fantastic to know that you appreciated the variety of restaurants and bars, along with our pool. Thank you for your kind words, and we look forward to welcoming you back to Margaritaville Hotel San Diego Gaslamp Quarter for another enjoyable stay in the future!Fins up,Jim HollisterGeneral Manager
by A verified traveler from Fontana
Posted 12 May 2024
Good
Comment from Hotel Management
13 May 2024 by General Manager, Hotel Management
Hello Gagandeep,It was a pleasure hosting you at Margaritaville Hotel San Diego Gaslamp Quarter. We are glad you enjoyed your stay.Fins up,Jim HollisterGeneral Manager
by A verified traveler
Posted 10 May 2024
Location was under construction and we were not informed up front.
Comment from Hotel Management
13 May 2024 by General Manager, Hotel Management
Hello Linda,Thank you for taking the time to leave a review. We are always working hard to improve our facilities, which unfortunately means the occasional disruption from construction. We will do what we can to make sure we always communicate these rare disturbances ahead of time, and we thank you for your feedback.
by A verified traveler
Posted 8 May 2024
Very nice clean hotel
Comment from Hotel Management
9 May 2024 by General Manager, Hotel Management
Hello Gary,Thank you for reviewing your stay at Margaritaville Hotel San Diego Gaslamp Quarter! Our housekeeping team will be pleased you noticed their hard work as we strive to ensure every guest has a clean and comfortable experience with us. Come back soon for another fantastic getaway!Fins up,Jim HollisterGeneral Manager
by A verified traveler
Posted 4 May 2024
Property is design is fun & very Margaritaville-forward but front desk staff was not helpful & fees are excessive - $65 for daily valet, $30 resort fee for 2 small bottles of water & wi-fi. Our room was on the 4th floor (out of 10 floors) & we were staring into another building. When they texted to see if our room was adequate, I said we would love a room higher up, they didn’t even bother to reply. Pool bar staff were attentive & friendly, pool was cold. When I asked if they could break change for the valet, they said no. When I asked for a breakfast recommendation, the person didn’t offer any ideas, asked her manager who did, but then wrongly said “no, they aren’t open right now. I googled it & they were open. Dinner restaurant staff was lovely & attentive but fish tacos were fishy, Caesar salad very bland & generic. Overall the hotel is fine, but service & food are lackluster.
Comment from Hotel Management
7 May 2024 by General Manager, Hotel Management
Hello Heather,We thank you for taking the time to share your experience with us, and we want to be the first to apologize your stay did not live up to expectations, which we strive to exceed. It's great to hear some of our staff were able to deliver that five-star experience to you, but we're sorry to hear the rest did not quite hit that mark. We'll be sure to refresh our team on how to deliver only the best in customer service, and we'll use the rest of your feedback to help us continuously improve our guest experience and comfort. Thank you again for your review, and we hope you have a great day.Fins up,Jim HollisterGeneral Manager
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 29 Apr 2024
Stayed in April with a large group (24) adults, teens and kids.. it was a great stay! We loved the vibe. Only thing I personally would have liked is a spa. I had to book outside the hotel
Comment from Hotel Management
1 May 2024 by General Manager, Hotel Management
Hello Laura,Thank you for the kind review! We're glad you enjoyed your visit, and we appreciate the suggestion for a spa. Please come see us again soon at Margaritaville Hotel San Diego Gaslamp Quarter.Fins up,Jim HollisterGeneral Manager
